Banquet Captain

Pay Rate: $21.91/hr - $24.10/hr DOE
Shift: Varies
Position Type: Full-time

A FULL HOUSE OF TOTAL REWARDS

• Competitive Pay: Initial hiring range of $21.91/hr - $24.10/hr DOE , with potential up to $28.98/hr. through annual performance merit increases.
• Full Coverage: 100% employer-paid medical, dental, vision, and prescription coverage, plus competitive family rates starting after 60 days, with additional benefits such as 401(k), employer-paid life insurance, and long-term disability.
• Generous PTO: Accrue 21 days of PTO in your first year, growing to 33 days after five (5) years, with an option to cash out twice annually.
• Everyday Perks: Free meals, parking, paid breaks, 40c/gallon gas discount, and exciting giveaways like concert and sports tickets.
• Growth & Support: Access to tuition reimbursement, certification programs, and Employee Assistance Program.

PURPOSE

The Food & Beverage Banquet Captain is responsible for supporting the ongoing coordination, execution of banquets, and leading a team of servers in special events and tribal events while maintaining a high level of guest service.

SUPERVISORY SCOPE

• Provide guidance during banquet function and setup when Catering Sales Manager is not present

ESSENTIAL DUTIES / RESPONSIBILITIES

• Coordinate, facilitate and support onsite and offsite Food and beverage events.
• Assist in the planning, coordination, and execution of various events and banquets, including post analysis and review. Continuing to improve processes which promote the overall property marketing goals and objectives.
• Support Sales manager with the coordination of property collateral, including but not limited to; signage, flyers, banners, coupons, controlled items, advertising pieces, digital information, Sales packets etc.
• Maintain internal processes, inventory and other auditing controls.
• Proficiently support editorial processes, such as; editing, proofing, and production of Banquet Orders and Menus.
• Support ongoing exceptional relations with vendors and outside cooperations in a timely, positive, engaging manner.
• Demonstrate excellent customer service, interpersonal, guest relations including internal service standards and team member relations.
• Lead a team of servers on event days including assigning sections, expediting when needed, ensuring the team is operating cohesively, and assisting in training of new team members.
• Additional duties will be assigned as needed.

Education and Experience:

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
• At least three (3) years in Food and Beverage, with two (2) years banquet or event planning experience; or
• Equivalent combination of education and experience.

Skills and Abilities:

• Proven proficiency with Word, Excel, Outlook and other Microsoft Office Suite applications.
• Experience planning and executing events.

PREFERRED

Education and Experience:

• Four (4) year degree in Hospitality Management or related field.
• Previous experience working with Casino events and promotions.
• Previous experience in a lead or supervisor position.
• Snoqualmie Casino Career Development Track Series completion.

Skills and Abilities:

• Strong customer service skills.

Snoqualmie Casino exercises Snoqualmie Tribal Member/Native American preference in hiring, in compliance with the Snoqualmie Tribal Employment Rights Ordinance (TERO). You must obtain and maintain a Gaming License from the Snoqualmie Gaming Commission. Pre-employment drug testing is required for Security, Surveillance and DOT panel testing is required for Transportation positions. All other positions are subject to pre-employment testing, excluding marijuana.