Night Auditor/Front Desk Clerk

Night Auditor/Front Desk Clerk Date Posted: 13 August 2025 Closing Date: September 12, 2025 Recruiter: Ramada Location: Boise, Idaho Salary: USD14.30 to USD16.08 Per Hour Job Type & Industry: IT Auditor Contract Type: Permanent Work Hours: Full Time Job Reference: ...-2 Apply for this job now Job Description Overview We are seeking a dedicated and professional Front Desk Agent to join our team at a premier hotel. The ideal candidate will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for guest relations. The Front Desk Agent will play a crucial role in creating memorable experiences for our guests while managing various administrative tasks. Responsibilities Greet guests upon arrival with a warm and friendly demeanor, ensuring an exceptional first impression. Handle check-in and check-out processes efficiently, providing guests with necessary information about their stay. Manage reservations using hotel management software, including modifications and cancellations as needed. Address guest inquiries and concerns promptly, demonstrating excellent guest services and relations skills. Maintain accurate records of guest information and transactions, including night audit responsibilities when required. Operate phone systems effectively, ensuring clear communication with guests and staff. Collaborate with housekeeping and maintenance teams to ensure guest satisfaction throughout their stay. Assist multilingual or bilingual guests by providing translation support when necessary to enhance their experience. Experience Previous experience in hotel management or resort environments is preferred but not mandatory. Strong phone etiquette skills are essential for effective communication with guests. Familiarity with night audit procedures is a plus. Experience in guest services or related fields will be highly regarded. Multilingual or bilingual abilities are advantageous for serving diverse clientele effectively. Join our team as a Front Desk Agent and contribute to creating unforgettable experiences for our guests while developing your skills in the hospitality industry! Job Types: Full-time, Part-time Pay: $14.30 - $16.08 per hour Schedule: 12 hour shift 4 hour shift 8 hour shift Ability to Commute: Boise, ID 83705 (Required) Ability to Relocate: Boise, ID 83705: Relocate before starting work (Required) Work Location: In person