Piecework Lead Housekeeper

About This Job

We're searching for an exceptional individual to join our team as a Lead Housekeeper. This person is a hard-working individual who will embody our values while maintaining the supreme cleanliness of our homes. This person will supervise a small group of housekeepers and work closely with the local management team.

While this position is considered part-time, you may have the opportunity to obtain full-time employment based on your skill set and the company's growth. Hours can and will vary weekly and seasonally based on business needs.

Compensation

• Piece rate (ranging between $37 and $175 per unit; average of $86 per unit)
• $27 / hour for paid training, required meetings, and non-post reservation cleans
• More benefits and company perks information below

Essential Job Functions

• Professionally clean and maintain Vacasa properties using cleaning procedures and products in conformance with prescribed company standards

• Sweeping, vacuuming, mopping, dusting, and washing all surfaces

• Move all reasonably portable furniture in rooms to clean under and behind

• Assist with laundry as needed

• Create a welcoming environment for our guests and owners by ensuring homes are clean and cared for

• Assist with scheduling, distribution of tickets, ordering and organizing supplies, as assigned by the manager

• Provide input on performance evaluations, resolving problems, and implementing disciplinary action with assistance from your manager and Human Resources

• Identify and note any damages to homes. Create maintenance tickets as necessary

• Manage, mentor, train, and support a small group of Housekeepers

• Ensure the housekeeping staff follows through on assignments and provide guidance on work methods and routines such as follow the wall, standard unit of appearance, and reporting damage.

• Perform inspections of cleans completed by Housekeepers

• Touch-up cleans as needed

• Establish and maintain open, collaborative relationships with team members and management team

• Correspond on a regular basis with your local management team and team members

• Be available and willing to assist your colleagues and management team when necessary

• Provide cross-coverage for your manager and Co-Lead Housekeeper(s) when necessary

• Collect and remove trash and debris

• Meet and maintain required Housekeeping metrics

• Attend all mandatory individual and team meetings

• Replenish consumable items such as soaps and paper products

• Maintain hot tubs as needed; no experience necessary - we offer on-site training

• Other responsibilities as assigned - because every day looks different

Skills + Qualifications

• Reliable transportation
• Smartphone and personal email address
• Ability to work well under pressure in a fast-paced environment
• Lead by example while embodying our company values
• Highly responsive and reliable
• Strong attention to detail
• Prior housekeeping experience preferred although we can teach you
• Adhere to all company policies and procedures
• Reasonable comfort level with computers and smart devices
• Access to the internet and the ability to check your email on a daily basis

Workplace Environment + Physical Requirements

• Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities - often in varying weather conditions.
• We're in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this.
• Reliable transportation required.
• Driving inclement weather conditions as required.
• Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of twenty-five (25) pounds without assistance.

Benefits + Perks

• Health/dental/vision insurance based on hours worked
• Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
• 401K retirement savings plan with immediate 100% company match on the first 6% you contribute
• Health & Dependent Care Flexible Spending Accounts based on hours worked
• Paid Vacation & Sick Time
• Employee Assistance Program (EAP)
• Employee Discounts
• Please visit our careers page to review our full benefits offerings