Receptionist

About CooperSurgical

CooperSurgical is a leading fertility and womens healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. As a division of CooperCompanies, we're driven by a unified purpose to enable patients to experience life's beautiful moments. Guided by our shared values dedicated, innovative, friendly, partners, and do the right thing our offerings support patients throughout their lifetimes, from contraception to fertility and birth solutions, to womens and family care, and beyond. We currently offer over 600 clinically relevant medical devices to healthcare providers, including testing and treatment options, as well as an innovative suite of assisted reproductive technology and genomic testing solutions. Learn more at www.coopersurgical.com .

Scope:

Receptionist for CooperSurgical, Building 75, Trumbull, CT. This position is the first point of contact for the business. Responsible for handling the front desk and various administrative duties, including greeting visitors/guests, answering phone calls, handling company inquiries, administrative support for various departments and managing the reception area conference rooms.

Job Summary:

Performs reception, general office and administrative duties for the Trumbull office as required.

Essential Functions & Accountabilities:

• Maintain and manage the CooperSurgical lobby area, greeting customers and employees warmly in person and over the phone. Directs all visitors (including Cooper employees from other locations), vendors, clients, job candidates and customers.
• Monitor visitor access and maintain security awareness; to include sign-in and security procedures. Keep the visitors log up to date.
• Manage employee badges for new hires, replacement badges, and visitor badges.
• Conduct daily maintenance of office, conference rooms and common areas while maintaining cleanliness of the reception area and surrounding conference rooms.
• Answer phone calls, screen, and direct calls to appropriate departments.
• Maintain strict confidentiality of all written and verbal communication as appropriate.
• Discreetly meet Sheriffs at front door and contact a Legal department member to receive legal documents and sign for them.
• Shipping of letters/packages using FedEx and UPS (cost comparisons).
• Provide back-up support for Executive Assistants when they are out on PTO, out sick, or on leave of absence.
• Weekly inventory and ordering of snacks and beverages (water, coffee, tea) for the Lecture Hall/Training Room facility including receiving catering orders.
• Support facilities/HR with office/desk assignments and preparation for new hires.
• Assist with Purchase Order submissions when appropriate.
• Point of contact for employees visiting the Trumbull location assist with booking hotel offices and provide light on-site support.
• Manage conference rooms for large group meetings, and meeting room calendars.
• When requested, manage lunch catering.
• Support engagement activities for the Trumbull area working with engagement team leaders, EAs and engagement specialist as needed.
• Participate as an engagement team member for building 75.
• Provide support for various administrative tasks and projects.
• As business needs dictate, work extended hours to complete daily department goals or tasks. (To be pre-authorized by manager.)

Travel:

• No travel required.

Knowledge, Skills and Abilities:

• Ability to provide efficient, timely, reliable, and courteous service for both internal and external customers. A positive attitude is a must.
• Solid knowledge using PC, accessing internet, telephone, copier and printer.
• Ability to learn and become proficient with new software, as needed.
• Strong verbal and written communication skills, and comprehension of the English language are essential.
• Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook and PowerPoint.
• Ability to work with minimal supervision and display strong problem-solving skills.
• Present a positive and professional image and demeanor for the company.
• Ensure deadlines are met and adapts to changing priorities.
• Adheres to Standard Operating Procedures and Regulatory requirements.

Work Environment:

• Professional office environment.
• Prolonged sitting in front of a computer for most of the day.
• Sedentary to light physical effort necessary to perform the job.

Experience:

• Minimum of 5 years office administrative, receptionist, customer service or related experience.
• Experience interacting with customers required.
• Event planning experience a plus.

Education:

• High school diploma or GED required.
• Associates Degree preferred.

To all agencies: Please, no phone calls or emails to any employee of CooperSurgical about this opening. All resumes submitted by search firms/employment agencies to any employee at CooperSurgical via-email, the internet or in any form and/or method will be deemed the sole property of CooperSurgical, unless such search firms/employment agencies were engaged by CooperSurgical for this position and a valid agreement with CooperSurgical is in place. In the event a candidate who was submitted outside of the CooperSurgical agency engagement process is hired, no fee or payment of any kind will be paid.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.