Food and Beverage Manager

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the “Jewel of the Desert” since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration. It has over 700 rooms, over 200,000 square feet in banquet space spread out over the beautiful property, 9 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/café, and in-room dining), a luxury spa, and 7 pools including a 65' waterslide.

Arizona Biltmore is a LXR Hotel & Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world’s most intriguing locations. With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits. Learn more about our incredible benefits here.

Want to learn more about Arizona Biltmore? Hotel Website , Instagram , Facebook

Exciting opportunity to join an iconic luxury hotel and gain experience in Restaurants and Lounge outlets as a Food and Beverage Manager !

As a Food and Beverage Manager , you would be responsible for leading in the day-to-day management of the food and beverage outlets. Specifically, this includes, but is not limited to, the following duties:

• Hire, train, supervise, direct, coach, counsel, and evaluate staff in food & beverage operations throughout the Hotel. Communicate effectively, both verbally and in writing, to provide clear direction to the staff. Assign and instruct Beverage staff in details of work. Observe performance and encourage improvement were necessary.

• Field customer complaints by conducting thorough research of the situation in order to choose the most effective solutions. Make decisions and take actions based on previous experience and good judgement, sometimes revising procedures to accommodate unusual situations. Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.

• Develop and implement basic operating standards for Food & Beverage service in compliance with federal, state, local and Hilton's own practices as well as Forbes standards. (e.g. Employee Alcohol Awareness Training and Compliance)

• Maximize department profitability; implement effective controls of food, beverage, and labor costs and monitor the Outlet’s budget to ensure efficient operations, including achieving budgeted revenue and labor expenses. Ensure par stock levels are maintained by calculating inventory, ordering, retrieving, and stocking product. Evaluate cost effectiveness of all aspects of operation. Develop and implement cost saving and profit enhancement measures. Maintain established inventory by ordering all liquor and supplies in accordance with business needs.

• High School graduate or equivalent, required.
• Bachelor’s degree, preferred.
• At least two (2) years of food and beverage leadership experience
• Prior management experience, preferred
• Luxury hotel experience, preferred
• Maricopa County Food Handlers Card
• Alcohol Awareness or Tips Card
• CPR and First Aid Certification
• Fun, outgoing and energetic personality
• Team player
• Takes initiative
• Passion for creating unforgettable experiences
• Driven to grow within food and beverage