Steward (FT) - Hau Tree

JOB SUMMARY

The Steward is responsible for maintaining cleanliness and proper storage of all china, glass, and silver, and ensuring the highest standards of sanitation. He/she is also responsible for assisting the kitchen staff on maintaining the cleanliness of the kitchen and all storage areas; specifically for cleaning all equipment, utensils, and the physical work area. He/she is also responsible for assisting with proper food storage/rotation and unloading food and equipment deliveries.

QUALIFICATION STANDARDS

Education & Experience:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical requirements:

• Long hours sometimes required.
• Flexible and long hours sometimes required. Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Ability to withstand temperature variations, both hot and cold.

General Requirements:

• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Kaimana Beach Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Kaimana Beach Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to cross-train in other hotel related areas.
• Must be able to maintain confidentiality of information.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.

DUTIES & FUNCTIONS

Fundamental Requirements:

• Maintain a high standard of cleanliness and orderliness in all kitchens, back dock, dumpster and utility work areas.
• Heavy duty cleaning of ovens, grills, sinks, walls, floors, walk-in refrigerators and freezers and other heavy kitchen equipment.
• Sorting, stacking and prewashing all banquet plate ware, flatware and glassware. May include remote staging areas away from the dishwashing rooms.
• Assist with unloading food and equipment deliveries and ensuring they are properly rotated and stored in the right place.
• Responsible for organizing and cleaning storage areas.
• Assist with training new associates.
• Assist on preventing cross contamination of food storage. Ensuring storage surfaces are clean.
• Ensure that food is to be stored properly using the Hazard Analysis Critical Control Point.
• Transportation of soiled plate ware, flatware and glassware from event space to dishwashing areas.
• Wash pots, pans, and kitchen utensils following proper procedure for their cleanliness and sanitation.
• Sweep, mop and wash floors in all food and beverage areas, kitchen, and restaurant and dock area.
• Keep management informed of shortage of equipment and supplies.
• Operate the dishwashing equipment to ensure that all china, glass, and silver are cleaned thoroughly and sanitation of such is maintained.
• Return all clean china, glass, and silver to its proper storage location using care to minimize breakage.
• Knowledge of proper safe handling techniques for all chemicals used.
• Report any faulty equipment to management immediately.
• Empty garbage from the Food and Beverage areas into the hotel dumpster.
• Know the location and operation of all fire extinguishing equipment.
• Practice safe work habits at all times to avoid possible injury to self or other employees.
• Follow the proper procedures in the breakdown, cleaning and reassembling of all kitchen equipment, as needed.
• Follow all sanitation standards.
• Assist in the set up and breakdown of the restaurant buffet as required.
• Assist Banquets and outlets by supplying china, glass, and silver as required by business demand.
• Prepare set up and breakdown of the associate cafeteria and family meal
• Perform other duties as requested by management.