Housekeeping Services Lead-Raleigh North Hills Hotel
- Posted August 15, 2025 Concord Hospitality Enterprises
- Raleigh, North Carolina
- Full Time
4100 Main at North Hills Street
Raleigh , NC 27609
Now Hiring: Housekeeping Services Lead
BENEFITS START 60 Days of employment!!
You are part of the Housekeeping team, as you will oversee the housekeeping, laundry and house person team members. You are a significant part of the properties management team and work closely with the Front Desk and Maintenance Departments to ensure the guest experience goes off without a hitch. You take complete ownership of the properties cleanliness from the guest rooms to the public areas. You work with your team members and the other departments to not only meet the properties high cleanliness and productivity standards but to make sure everything is kept in proper working order and drive guest service levels.
You model the behaviors and actions that you expect from your team. Your attention to detail, organizational skills, professionalism, passion for training, ability drive productivity and to anticipate your teams and the guests needs while staying calm and focused during busy and stressful periods is critical.
You are a coach and mentor to your team, while still holding them accountable for their results. You are in turn accountable for the entire housekeeping department. From onboarding, training, leading, mentoring, performance management and succession planning, you support your teams development while meeting the needs of the guest and achieving the companies goals.
You take pride in your work, the hotel, and your employer to make sure we exceed our guests expectations. If this is you, we want you to contact us... Now!
Here are some reasons our associates like working for us:
Our Benefits (applies to Full Time Associates Only)
Competitive Pay
Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental
401K Retirement Program with company contribution FREE MONEY!
Discount Hotel Room Night Program
Group Life Insurance equal to your annual salary
Voluntary Short and Long Term Disability Programs
Verizon Wireless Discount save up to 18% off your billing a month with our partnership with Verizon
Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs take classes related to hospitality and save up to 9% off the tuition price
Ideal candidates:
A full job description is available at the time of interview.
Why Concord?
Concords foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
QualificationsMinimum of 2-3 years experience as a Housekeeping for Full Service
Behaviors- Loyal: Shows firm and constant support to a cause (Required)
- Innovative: Consistently introduces new ideas and demonstrates original thinking (Required)
- Team Player: Works well as a member of a group (Required)
- Leader: Inspires teammates to follow them (Required)
- Functional Expert: Considered a thought leader on a subject (Required)
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Required)
- Dedicated: Devoted to a task or purpose with loyalty or integrity (Required)
- Required
Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
- Required
Goal Completion: Inspired to perform well by the completion of tasks
- Preferred
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Preferred
Financial: Inspired to perform well by monetary reimbursement
- Preferred
Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business
- Preferred
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
- Preferred
Minimum of 2-3 years experience as a Housekeeping for Full Service
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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