NUNA Server

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Poolside paradise meets city sleek under the Miami sun. Above the trendy Brickell Avenue find the best of both big city adventure and a tropical getaway arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. Its all set against the Miami skyline overlooking the citys fashionable art, dining, and entertainment scenes just minutes from our doorstep.

About the Role:

The NUNA server is responsible for greeting, serving and assisting guests, as well as maintaining the cleanliness of the dining room and all work areas. Candidate must have extensive food and wine knowledge, excellent guest service skills, as well as excellent communication skills.

Key

Key Responsibilities

• Greet guests warmly, escort them to their tables, and provide menus.
• Take food and drink orders, making recommendations as needed.
• Serve food and beverages promptly, ensuring accuracy and presentation.
• Maintain an in-depth knowledge of the menu, including ingredients and preparation methods.
• Check in with guests to ensure satisfaction and address any concerns.
• Process payments, handle cash and credit transactions accurately.
• Ensure the dining area is clean, organized, and well-stocked throughout service.
• Collaborate with kitchen and bar staff to deliver a seamless dining experience.
• Adhere to all health and safety regulations and company policies.

Experience Required:

• Have a minimum of 2 years relevant experience in a similar role, preferably in a luxury setting.
• Have excellent communication skills with fluency in English require, bilingual preferred.
• Willing to work a flexible schedule including morning, afternoon, weekends and holidays.
• Must be able to work in a high-pace and dynamic operation.
• Able to work together with other colleagues.
• Have a pleasant, friendly and helpful manner.
• Able to consistently delight and satisfy our guest.
• Able to handle guest requests in a detailed manner.

Benefits Four Season Employees Enjoy

• Competitive Employee Health, Basic Dental and Vision Insurance
• Complimentary Rooms Nights at Four Seasons
• Exclusive discount and travel programs with Four Seasons
• Vacation, Sick and Holiday Pay
• Paid Parental Leave
• 401k plan with match
• Energizing Employee Culture where you are encouraged to be your true self!
• Comprehensive learning and development programs to help you master your craft.
• Inclusive and diverse employee engagement events all year-round.
• And so much more!

About the role

We are looking for a highly motivated Sommelier to join the team.

The Sommelier is responsible to create wine lists, order wines and maintain and rotate wine stock. Provide wine suggestions to go with particular types of food, based on their knowledge of wine pairing, or suggest wines based on guests' taste preferences. Assist with food and beverage services, taking order and delivering of all orders throughout the restaurant when needed. Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction. Comply with all Four Seasons policies and procedures.

What you will do

• Maintaining accurate beverage program: wine list updates, POS system, etc.

• Training the staff on beverage program, across all Food & Beverage outlets.

• Train, evaluate, lead, motivate, coach, and discipline employees in the Hotels Main Restaurant to ensure that established cultural and core standards are met.

• Ensure maximum guest satisfaction through providing exceptional service and attention to guests and colleagues alike.

• Running the shift as a manager on duty when necessary, completing all necessary opening and closing procedures.

• Manage wine cellar, including proper receipt, storage, inventory and ordering of beverage products.

• Develop and maintain controls for beverage costs in order to maximize profitability (this may also include food & labor costs).

What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Complimentary Parking

Schedule & Hours:

Full Time (Days, evenings, weekends and holidays.)

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -

US work authorization is required.

Please note that due to the large number of responses we receive only candidates being considered for the above position will be contacted for an interview.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -