Front of House Staff

  • Smoque BBQ
  • Chicago, Illinois
  • Full Time
Required Years of Experience

1 year

Job Details Front of House Team Member Smoque BBQ

No table sections. No tips-based drama. Just real teamwork, great food, and a fast-paced, structured service model powered by sharp, outgoing people.

At Smoque BBQ, were not a full-service restaurant. Guests order at the counter or online, then pick up their food when its ready inside or curbside. But just because theres no table service doesnt mean service isnt the star of the show.

Our Front of House team is the face of the business. Youre the first person guests interact with, and the one they remember. Were looking for outgoing, upbeat, people-first team members who know how to make someone feel taken care of quickly, kindly, and confidently even when its busy.

Were hiring part-time and full-time staff who are dependable, adaptable, and ready to jump into different roles depending on the shift. If youve got hustle, personality, and pride in doing it right, well train you.

Important Note:

This position requires handling sealed alcoholic beverages (mostly cans/bottles of beer) for takeout and curbside pickup orders. All Front of House staff must be 21 years of age or older.

What You Might Be Doing (Depending on the Day):

Youll be cross-trained in a variety of tasks, including:

  • Traffic Greeter / Food Runner Greet curbside guests, gather order info, and deliver food (including alcohol when applicable)

  • Cashier Take dine-in or phone orders, walk guests through the menu, and process payments

  • Host Greet and seat dine-in guests, check in during meals, and help reset tables

  • Busser Keep tables and guest areas clean, restocked, and ready for the next party

  • Bag Assist Help finish and pass off takeout orders, assist Expo, and float where needed

  • Expo Double-check and package guest orders (including verifying ID when handing off alcohol)

And yes theres side work during slower times. Youll help restock, clean, and keep the flow smooth.

What We Offer
  • Cross-training across all FOH roles

  • A fast-paced, structured environment that values teamwork and accountability

  • No table service just shared responsibility and real communication

  • A respectful, supportive place to work with plenty of guest interaction

Requirements
  • Must be 21 years of age or older

  • Must be friendly, outgoing, and comfortable engaging with guests

  • Must be able to verify IDs and legally hand off sealed alcoholic beverages

  • BASSET Certification is a plus and will be required after hire

  • Available between 10am10pm , Tuesday through Sunday

  • Weekend availability required thats when were busiest

  • Able to stand for long shifts and lift up to 50 lbs.

  • Fluent English required

  • Food Handler Certification is a plus (and required after hire)

Who Thrives Here
  • People who naturally connect with others fast and sincerely

  • People who stay cool and helpful, even when its hectic

  • People who arent afraid to speak up, jump in, and take ownership

  • People who care about doing the job right and making guests feel welcome

Sound like your kind of shift? Apply now wed love to meet you.

Compensation Details

Compensation: Hourly ($17.00 - $20.00)

Benefits & Perks: Paid Time Off, Dining Discounts

Required Skills

Ability to work in a fast paced environment

Customer Service Skills

Strong interpersonal skills

Ability to Work Under Pressure

Problem Solving Skills

Effective Communication Skills

Ability to Multitask

Attention to Detail

Time Management Skills

Positive Attitude

Ability to work in a team environment

Ability to Handle Stress

Flexibility in Job Roles

Flexibility in Role Assignment

Ability to Handle Multiple Tasks

Initiative

Ownership of Responsibilities

Ability to build rapport with guests

Ability to Work as Part of a Team

Strong Work Ethic

Willingness to Learn

Ability to Follow Safety and Health Regulations

Customer Focused Mindset

Ability to Maintain Cleanliness and Organization

Read more

Job ID: 489715860
Originally Posted on: 8/16/2025

Want to find more Hospitality Service opportunities?

Check out the 258,801 verified Hospitality Service jobs on iHireHospitalityServices