Front of House Staff

Required Years of Experience

2 years

Job Details

Positions Available: Server, Bartender, Sommelier, Busser and Host

About Cuerno New York

CUERNO is redefining the Mexican culinary experience in New York. As the first Mexican steakhouse in the city, were proud to honor our culinary heritage while pushing the boundaries of innovation. We're building something extraordinarya movement to elevate Mexican cuisine and hospitality to its rightful place on the global stage. If you're passionate, driven, and ready to make history, we want you on our team.

Why Work at CUERNO?

• Authentic Experience : Be part of a team that brings the richness of Mexicos culinary traditions to the New York dining scene.
• Growth & Opportunity : We offer career development, continuous training, and recognition for hard work .
• Exceptional Culinary Standards : Join us in crafting el sabor mas chingon flavors that go beyond expectations.
• A Shared Dream : Help us build a globally recognized icon, with the potential to achieve Michelin-star recognition.
• Cultural Pride : Work at a restaurant that honors Mexican roots while innovating and setting new standards for excellence.

About the Role

We are seeking passionate and customer-oriented professionals to join our Front of House (FOH) Team to promote smooth service operations and an exceptional guest experience. This role requires strong teamwork, communication, and a commitment to maintaining Cuernos high standards of excellence.

We offer a collaborative and inclusive work environment, and opportunities for growth within our organization. If you have a passion for hospitality and enjoy working in a fast-paced, customer-focused environment, we would love to hear from you !

Positions Available: Server, Bartender, Host, Sommelier, Busser, Runner, Barback

Key Responsibilities

Server:

• Deliver exceptional customer service with attentiveness to guest needs .
• Offer detailed explanations of menu items and ingredients.
• Provide tailored r ecommend ations of dishes and pairings to enhance the dining experience .

Bartender:

• Prepare beverages while engaging with guests and providing tailored recommendations.
• Monitor alcohol consumption and adhere to responsible service procedures.
• Maintain bar inventory, restock supplies, and ensure a clean, organized bar.

Host:

• Greet guests w armly to creat e a welcoming first impression .
• Manage the reservation process and efficiently assign tables .
• Maintain the waitlist and provide accurate wait time estimate s .

Sommelier:

• Provide wine recommendations based on guest preferences to enhance the dining experience .
• Guide staff on wine selection , pairings, and proper service techniques .
• Oversee wine storage, inventory, and procurement to maintain quality and selection .
• Knowledge of Mexican wines preferred.

Busser:

• Maintain a clean and organized dining area, ensuring tables are set up and ready for guests.
• Keep service st ations clean, organized, and fully stocked .
• Ensure tables, chairs, floors, and communal spaces are always clean and tidy .

Qualifications

• Minimum of 2+ years previous restaurant experience in a similar role.
• Prior fine dining experience preferred .
• Proficiency in Toast POS system .
• Strong understanding of restaurant etiquette and sequence of service .
• Knowledge of health and safety regulations, including allergy protocols .
• Exceptional customer service and problem-solving skills .
• Ability to thrive in a fast-paced, team-oriented environment .
• Availability to work a flexible schedule, including nights, weekends, and holidays .

This job description is intended to outline the general nature and responsibilities of the role. Duties and responsibilities may evolve based on business needs, and management reserves the right to modify job duties as necessary.

Cuerno New York is an equal opportunity employer committed to fostering an inclusive work environment. We do not discriminate against any applicant on the basis of race, color, religion, national origin, age, sex, disability status, veteran status, sexual orientation, gender identity or any other status protected by federal, state or local laws. Compensation Details

Compensation: Hourly ($16.50) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts

Required Skills

Passion for hospitality

Ability to Work Under Pressure

Adaptability

Organizational Skills

Time Management

Interpersonal Skills

Commitment to Excellence

Customer Engagement

Collaboration

Attention to Cleanliness

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