Salon Salon Host / Hostess

At HRI Hospitality, we offer a unique perspective on hotel ownership and management. We're here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level. We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career! Salon Salon is a chic cocktail bar and restaurant nestled in Maison Metier in New Orleans. It is a contemporary nod to a French tradition of gathering in a Salon - a place to drink, eat, and converse. We are located in the former law library of the old City Hall Annex, and conceived as the first American venture for venerated French hospitality group. All that's missing is you. SUMMARY We are seeking a host to join the team and assist with managing reservations; greeting and seating guests; along with managing phone communications. This position does require evening availability as the lounge opens at 4PM daily with the ability to stand for the duration of the shift 6-8 hours. CORE FOCUS & ESSENTIAL RESPONSIBILITIES Qualified candidates must be able to satisfactorily complete the following responsibilities. Other duties may be assigned. 1. Warmly greet and acknowledge guests upon arrival with a professional and positive attitude. 2. Follow established service sequence for consistent food & beverage guest experiences. 3. Maintain positive guest relations at all times. 4. Work with a spirit of teamwork. 5. Excellent Customer Service Skills and ability to understand and respond to individual guests needs and requirements 6. A genuine interest and understanding in food and drink 7. Problem solving skills Ability to think on your feet and under pressure whilst maintaining a positive outlook and attention to detail 8. Able to organize time effectively, forward plan and prioritize tasks to ensure work load is balanced and urgent situations are dealt with immediately. 9. Ability to multitask REQUIRED EDUCATION and/or EXPERIENCE High school diploma required, any college courses in hospitality management or similar is preferred. Minimum 1 year previous experience working as a server in a similar-sized restaurant. Additional restaurant experience (host, food runner, bus person, etc.) preferred. Additional certifications (ServSafe, TiPS, etc.) preferred. LANGUAGE, MATHEMATICAL, and REASONING ABILITIES Candidate must meet the following cognitive abilities: Ability to understand guests' service needs & requests. Ability to acknowledge guests' requests in a polite manner. Ability to clearly communicate in verbal and written English (additional foreign languages are encouraged and preferred). Ability to apply logical thinking and understanding to carry out written and oral instructions. Ability to address and solve problems involving guest and operational issues. Ability to compute basic mathematical calculations. PHYSICAL DEMANDS / WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The performance of this position may occasionally require exposure to the manufacturing areas where under certain areas require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection. Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical restaurant environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sit, walk, and stand continuously. Lift / carry 25lbs (frequently) and 50lbs (occasionally) Bend, squat, crawl, and reach above shoulder level. Use dominant hand coordination for simple grasping, pushing/pulling, and fine manipulation. May be exposed to extreme temperatures, dust, dampness, height, and moving machinery. HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid jobrelated requirements. With a 40-year legacy, HRI Hospitality has meticulously constructed a robust lodging and mixed-use platform under the seasoned leadership team's guidance. The company currently owns and manages a diverse portfolio in the nation's premier lodging markets, actively engaging in both development and acquisitions to enhance their offerings. While maintaining an active development pipeline, HRI Hospitality is committed to "Elevating the Urban Experience" for guests. Managing a portfolio of branded and independent institutional quality hotels in key U.S. markets, the company is an approved operator for all major full- and focused-service brands. Leveraging deep sector expertise and a vast industry network, HRIH's hotel management platform emphasizes a balanced approach, incorporating People, Profit, and Revenues. With extensive third-party management expertise and an owner's perspective, HRI is adept at operating properties effectively, solidifying its position as an innovative leader in the hospitality industry.