Summary:
As a Maintenance Engineer, you play a critical role in ensuring the smooth, safe, and uninterrupted operation of the property by performing a wide range of troubleshooting, repairs, installations, and preventative maintenance across guest rooms, restaurants, casino floors, and other facilities. Your technical expertise and attention to detail directly support the comfort, safety, and satisfaction of our guests while upholding the highest standards of quality and compliance. By proactively addressing maintenance needs and responding swiftly to issues, you help create a welcoming and well-maintained environment that supports our operational excellence and guest service goals.
Essential Functions and Responsibilities
- Provide timely and courteous guest service consistent with the companys guest service culture
- Diagnose and perform repairs on equipment and systems across guest rooms, public spaces, restaurants, casino, and back-of-house areas
- Perform preventative maintenance on electrical, mechanical, plumbing, lighting, kitchen, and HVAC systems
- Complete minor cosmetic repairs and installations for furniture, fixtures, and equipment
- Assist in shift turnover by communicating pending work orders and unresolved maintenance issues
- Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
- Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the companys guest service culture standards
- Perform other duties as assigned
Qualifications
- Minimum 5 years of hotel or facility maintenance experience
- Ability to follow instructions and complete tasks accurately in a fast-paced environment
- Strong communication skills and willingness to work as part of a team
- Committed to fostering a respectful, inclusive, and safety-conscious work environment
- Knowledge and/or certification in one or more of the following: plumbing, air handling, refrigeration, electricity, electronics, carpentry, flooring, kitchen equipment, or upholstery
- Southern Nevada pool certification preferred
- 5 years of plumbing experience preferred
- Proven experience delivering high-quality guest service
Requirements
- This position is classified as safety-sensitive and requires successful completion of a pre-employment drug screening, including testing for marijuana
- At least 21 years of age
- High School Diploma or equivalent required
- Ability to effectively communicate in English, both written and verbal
- Obtain and maintain all work cards as required by the company
- Verify right to work in the United States
Work Cards
- None
Physical Requirements
- Frequently push/pull up to 100 lbs.
- Frequently lift and/or carry up to 100 lbs. at floor, knee, waist, and chest levels
- Regularly squat, kneel, reach, bend, and twist
- Regularly stand and walk throughout shift
- Occasionally sit and work at a desk or computer
- Ability to communicate using in-person speech, radios, and telephone
- Ability to hear, understand, and distinguish speech and/or other sounds in person
- Ability to distinguish between shades of color
- Ability to use tools or equipment requiring a high degree of dexterity
- Ability to ascend/descend ladders, scaffolding, and/or ramps
Work Environment Potential Conditions
- Indoor
- Outdoor
- Smoky
- Noisy
- Bright flashing lights
- Extreme heights
- Extreme hot & cold temperatures
- Slippery surfaces
- Exposure to dust, fumes, and/or gases
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.