Dining Room Manager

2 years

About Us:

Established in 2018, Atomix is a two Michelin-starred fine-dining concept led by Chef JP and Ellia Park. Known for its innovative blend of traditional Korean techniques with contemporary influences, Atomix has received numerous accolades, including a James Beard nomination for Best New Restaurant in its opening year, followed by a second Michelin star in 2019. In 2022, Atomix ranked 33rd on the Worlds 50 Best Restaurant List and was honored with the Gin Mare Art of Hospitality Award. The following year, it climbed to the 8th spot on the same list, while Chef JP received a James Beard Award for Best Chef New York.

Position Overview:

Atomix is looking for a passionate and enthusiastic Dining Room Manager with endless curiosity and love for the restaurant industry, to learn and grow with our restaurant.

Qualifications:

• 2+ years supervising in Fine dining restaurant(s)
• Deep understanding of fine dining food and beverage service standards.
• Extensive knowledge of the restaurant industry both in NYC and around the world
• Keen attention to detail, ensuring all aspects of service meet Atomixs high standards
• Proficiency in restaurant management software and tools (e.g., POS systems, reservation platforms).
• Ability to handle high-pressure situations with grace and composure.
• Genuine enthusiasm for the restaurant and an endless curiosity for the food & wine world
• Positive Attitude, a sense of urgency and strong communication skills
• Preferred beforehand, but can obtain before start date: NYC DOH Food Protections Certificate

Responsibilities:

• Oversee daily dining room operations, ensuring seamless and exceptional guest experiences.

• Train, mentor, and supervise dining room staff, maintaining a focus on service excellence and guest satisfaction.

• Collaborate with the culinary team to ensure the dining experience aligns with Atomixs vision and standards.
• Manage reservations and guest seating to maximize efficiency and guest satisfaction.
• Handle guest feedback and resolve any issues promptly and professionally.
• Maintain a strong presence on the floor during service, leading by example and supporting the team as needed.
• Monitor and manage inventory of dining room supplies, ensuring proper stock levels.
• Ensure compliance with health, safety, and sanitation regulations.
• POS maintenance: stay up-to-date, replace and update as needed, POS organization
• Guest relations: build rapport, manage guest preferences and notes on Resy, follow-up with guests as needed
• Ongoing education: Continue to assign beverage notes to team and discuss during pre-shift, create a test/quiz each quarter to keep team engaged and challenged
• Keyholder: responsible for closing up restaurant, ensure security of the facility when last to leave the building, check for gas/hood/appliances upon departure

Physical Requirements:

• Ability to lift up to 25lbs if necessary
• Safely and effectively use all necessary tools and equipment
• Stand and walk for an entire shift, including moving safely through all areas of the restaurant

Benefits offered:

• Comprehensive Medical, Dental and Vision insurance after 90 days
• Binnaul Bonus based on performace
• Pre-Tax Commuter Benefits
• Quarterly R & D stipend
• 401k
• ATO Scholarship: a chance to win $1,500 to apply towards the cost of any educational endeavor
• Employee Recognition Awards
• Employee discounts at ATO properties
• Paid Time Off, Paid Holidays, NYC-mandated Sick Leave
• Family Meals
• On site Educational Classes

Atomix is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Compensation: Salary ($70,000.00 - $80,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts

Supervising in Fine Dining Restaurants

Leadership

Understanding of Fine Dining Food and Beverage Service Standards

Team Management

Deep Understanding of Fine Dining Food and Beverage Service Standards

Customer service excellence

Knowledge of the Restaurant Industry in NYC and Globally

Conflict Resolution

Extensive Knowledge of the Restaurant Industry in Nyc and Worldwide

Time Management

Attention to Detail

Adaptability

Proficiency in Restaurant Management Software and Tools

Attention to Service Quality

Ability to Handle High Pressure Situations

Problem Solving

Passion for the Restaurant Industry

Organizational Skills

Positive Attitude and Enthusiasm for the Restaurant Industry

Training and Development

Curiosity for the Food and Wine World

Positive Attitude

Health and Safety Compliance

Training and mentoring staff

Effective Communication

Strong Communication Skills

Curiosity and Willingness to Learn

Resolving Guest Issues

Operational Efficiency

Reservations and Seating Management

Inventory Management

Guest Relations and Issue Resolution

Compliance With Health, Safety, and Sanitation Regulations

POS maintenance

Guest Relations

Staff training and mentoring

Ongoing Education for Staff

Collaboration With Culinary Team

Keyholder Responsibilities

Seating Management for Efficiency

Physical Requirements: Lifting, Standing, Walking

Physical Ability to Lift Up to 25 Lbs and Stand for Entire Shift

Knowledge of Benefits Offered

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