Front Desk Coordinator - Wellness

FRONT DESK COORDINATOR - WELLNESS

JOB TITLE: Front Desk Coordinator
DEPARTMENT: Wellness
REPORTS TO: Wellness Director
CLASSIFICATION: Hourly, Non-Exempt
UPDATED: April 2021

JOB SUMMARY : Our goal is to deliver The Cliffs Lifestyle to Members, Guests of Members and Discovery Guests through “The Cliffs Commitment” categorically summarized as “details”, “relational service”, and “continuous improvement”.

JOB DUTIES:

• Answer all incoming calls in a professional and pleasant manner
• Assist with providing Wellness schedule information to members, guests and associates
• Schedule fit tests, massages and other services
• Greet all quests entering the Wellness Center in a timely and personable manner
• Provide clerical support to team when needed
• Assist with general housekeeping in order to maintain cleanliness standards

BACKGROUND/EXPERIENCE:

• High School Diploma Required .
• Proficient in Microsoft Word, Access, Outlook Express
• Ability to work in fast-paced environment Ability to multi-task
• Ability to work well with people on the phone and face to face