Guest Relations Agent

2 years

Position: Guest Relations Ambassador

Luxury Hotel Environment

Overview
Our Client, a distinguished luxury hotel, is seeking a poised and personable Lobby Greeter to welcome and assist guests visiting its exclusive rooftop venue. While the venue upstairs is lively and energetic, this role is based in the serene, professional setting of the hotel lobby. A polished presence and genuine enjoyment of guest interaction are essential.

Schedule & Pay

• Thursday: 4:00 PM 12:00 AM
• Friday & Saturday: 4:00 PM 1:00 AM
• Backup shifts on Wednesdays as needed
• Pay rate: $25 ph

Ideal Candidate Profile

• Mature, polished presence with a professional appearance; confident in tailored attire.
• Brings a strong sense of quality and sophistication.
• Previous experience in luxury environments such as hotels, fine dining restaurants, high-end retail, or luxury residential services . a MUST!
• Well-traveled and worldly, with the ability to connect with diverse guests.
• Dynamic, personable, and genuinely enjoys guest interaction.
• Well-spoken with excellent communication and conversational skills.
• Dependable, attentive, and focused in a refined, professional setting.

Key Responsibilities

• Extend a warm welcome to guests and guide them to the appropriate elevator.
• Provide a gracious farewell upon departure.
• Offer directions, dining suggestions, and recommendations for nearby attractions.
• Engage in pleasant, professional conversation with guests.
• Reflect the refined standards of a luxury hotel lobby team.

Why This Role
This is a unique opportunity to represent a world-class property in an elegant setting. As the first and last point of contact for guests, the Lobby Greeter sets the tone for an exceptional experience with warmth, style, and professionalism.

Compensation: Hourly ($25.00)

Customer Service Orientation

Cultural Awareness

Adaptability

Interpersonal Skills

Problem Solving Skills

Attention to Detail

Professionalism

Teamwork

Conflict Resolution

Time Management

Positive Attitude

Empathy

Networking skills

Sales Skills

Ability to Work Under Pressure

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