F&B Front of House Manager - Knoop

We are seeking a dynamic Food & Beverage Front of House Manager to guide our team of skilled F&B Enthusiasts at KNOOP, the hotel’s stylish rooftop craft cocktail lounge. If you are a seasoned and versatile F&B professional ready to embrace this unique leadership role and contribute to creating exceptional dining experiences for our guests, we look forward to hearing from you!

JOB SUMMARY: The F&B Front of House Manager is responsible for the overall service standards and guest experience at KNOOP. This position will maintain an elevated level of service for our guests by ensuring our service staff follows the necessary steps of service and making sure that the F&B operations during their shift are flowing properly. This position must have a grasp on all aspects of the restaurant and be ready to step in when they can to assist the team when needed.

ESSENTIAL JOB FUNCTIONS:

• Supervise and motivate KNOOP front-of-house staff, fostering a positive and professional environment
• Oversee daily bar and restaurant operations ensuring efficiency and quality standards
• Manage staffing schedules, training, and performance evaluations
• Collaborate with culinary leadership to align service and kitchen operations
• Monitor guest feedback and address concerns to maintain high satisfaction ratings
• Understand how to navigate the restaurant POS system
• Ensure compliance with health, safety, and Canopy brand standards
• Manage inventory, supplies, and cost controls within the department
• Assist in budgeting and forecasting for F&B operations
• Oversee the organization and cleanliness of all restaurant and banquet areas
• Develop initiatives to increase revenue, elevate guest experience, and improve workflow

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

COMPETENCIES:

• Computer software skills
• Communication both verbal and written
• Dependable and customer focus
• Time management and problem-solving skills
• Strong leadership abilities

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE

• Minimum of 1-2 years of Food & Beverage experience
• Supervising experience is preferred

ADDITIONAL ELIGIBILITY QUALIFICATIONS

Satisfactory criminal background screening required – Valid driver’s license and safe driving record may be required

SUPERVISORY RESPONSIBILITY

This position manages Knoop Front of House staff members.

BENEFITS WE OFFER

• Career development & work-life balance
• Paid time off
• Team member discounts
• Health, dental, & vision insurance
• 401(k) with company match
• Incentive Program

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.

EXPECTED HOURS OF WORK

This position requires variable hours based on the needs of the hotel including nights and weekends.

EEO STATEMENT

In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.

WHO WE ARE

At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team’s development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability.

To learn more about our growing company, please visit www.lodgco.net