Head Housekeeper

Head Housekeeper

Reports to: Lodge Manager

Level: Hourly

Scope: Responsible for completing all assigned housekeeping duties

Schedule: Ability to work 6 weeks on and 2 weeks off rotation or as per managers discretion/ business needs

Primary Responsibilities:

Accountable and responsible for maintaining a safety culture (following all SOPs, JSAs, Policies and Procedures) as set out by Target Hospitality
Clean and maintain all common areas of the Target Hospitality facilities. This is to include, but not limited to, floors, doors, hallways, shampooing carpets and entrances
Wash dry and fold linens to include but not limited to sheets, towels, blankets and comforters
Make beds and clean all aspects of rooms daily. Cleaning tasks include, but are not limited to: making beds, dusting, vacuuming, sweeping/moping, cleaning washrooms, closets, windows and mirrors
Direct the team under your supervision to ensure compliance with standards, policies and S.O.Ps
Report to management any guest infractions in relation to property damage or guest rules
Maintain a correct count of all rooms cleaned in the dorm/floor following the assignments given by the head housekeeper
Accountable and responsible for ensuring rooms are in compliance with community standards
Clean and sanitize washrooms. This is to include but not limited to, sinks, toilets, showers and floors
Replenish items in guest rooms (e.g. facial tissue, toilet paper and body wash)
Maintain a clean and well-organized housekeeping cart which is to be equipped with necessary PPE
Ensure all chemicals are dispensed, used and stored in compliance with the Target Hospitality HSE program, policies and procedures
Responsible for restocking, distributing and maintaining the cleanliness of the housekeeping areas to include the housekeeping rooms and laundry
Exceed our guests needs by providing world- class customer service
Attend all safety meetings and participate in Target Hospitality emergency response procedures
Additional duties may be assigned by manager

Physical Demands:

Stand for long periods of time (up to 12 hours or more) with scheduled breaks
Short and long-distance walking required
Use of stairs and step stools
Use force when pushing/pulling carts that weigh on average 50lbs
Must be able to crouch, bend neck, back and torso from waist to floor, and must be able to twist from left to right and right to left

Physical Demands continued:

Frequently lift an average weight of 25lbs with a maximum of 50lbs, on occasion where weights may exceed 50lbs the assistance of another person or a lifting aid is mandatory
Ability to work in a physically demanding high stress environment
Frequently reach below waist, waist to shoulder and above shoulder with frequent neck/back/torso twisting from left to right without restriction
Perform repetitive movements at the wrist including side to side/ up or down and multiple grasps of an average of 10lbs with a maximum of 25lbs
Handling objects with hands and or fingers
Occasional exposure to manual dexterity with the ability to type and use 10-key

Working Conditions and Environment:

Ability to hear and understand verbal instruction as well as other sounds such as safety alarms/ signals
Ability to communicate effectively; written and orally in English
Must be able to see without impairment for inspection purposes and ability to read small text such as product warning labels
Exposure to extreme hot and cold environments
Chemical exposure
Ability to work within a rotational schedule (6 weeks on and 2 weeks off or as per managers discretion/ business needs)
Ability to work safely and navigate within small/close quarters and congested areas
Occasional exposure to elevated noise and surroundings

Candidate Requirements:

5+ years housekeeping experience preferably in a remote camp or hotel/hospitality industries or equivalent
Ability to read and write in English
First aid certification is preferred
Work within a team environment
Must be able to work effectively and efficiently with or without supervision
Strong prioritization and time management skills
Ability and willingness to travel/work long rotations away from home
Must be able to pass a background check and urinalysis
Must provide your own transportation to and from the facility
Ability to communicate effectively; written and orally in English