Evening and Weekend Concierge

Find your joy here, at Marquis Place, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!

Marquis Place, a premier retirement community in Elkhorn, NE, provides quality care to residents in an Assisted Living and Memory Care community.

What we offer you:

• Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
• Sage - Improve call light response time and improvement to service and care
• Microsoft Power BI - one stop for all data needs
• Company support for educational and learning opportunities
• Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances*
• 401k retirement savings offering a discretionary match determined each year based on company performance
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• Paid Training
• Benefit eligibility dependent on employment status

Eligibility based on location

Receptionist Responsibilities include:

• Provide exceptional customer service, by greeting every entry into the community with a welcome and a smile within the first 15 seconds.
• Overseeing Accushield by making updates and guaranteeing residents, guests, team members, families, and vendors are signing into Accushield to secure the safety of residents and guests.
• Ensures front lobby, reception areas, and guest areas are neat and clean, including cleaning the front doors and windows.
• Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information Schedules visit appointments and transportation for physician appointments and supports resident needs.
• Receives, sorts, and forwards incoming mail
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Support Dining Services as needed with room tray orders, delivering trays if necessary, and ensuring monthly tickets are written for billing,
• May support AL call lights when able and doing resident rounds to ensure a secure community, specifically on an evening and night shift, if assigned.
• Provide professional and supportive assistance to residents, families and team members to answer questions and resolve any concerns.
• Responsible for updating resident and team member list for emergency/safety protocols.
• Act as a positive role model for the community, championing the community and supporting a positive atmosphere and culture.
• Any other duties as assigned by the Executive Director to support residents in the community

Qualifications:

• Enjoy providing exceptional customer service and care to our senior residents
• Appreciate the value of being a dependable & responsible member of greater team

Hours:

• Monday through Friday- 3:30pm to 7:30 pm
• Saturday and Sunday- 9:00am to 5:00pm
• Monday- 8:00am to 3:30pm