Summit House & Tower 16 Restaurant Manager

Flex Year Round WORK AND PLAY IN THE MOUNTAINS Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it's more than our work. It's our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it's an experience you just don't get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share. JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team! BIG PEAKS, BIGGER PERKS Employee perks: Free Alterra season pass (unlimited, direct to lift at all Alterra resorts) + Free Alterra season pass for spouse and dependents 25 & under 50% off window ticket price at IKON partner resorts Free access to Alterra Mountain destinations during time off Free ski-referral letters for employees to use at other mountain resorts during time off Free friends & family day-ski vouchers (Periodic allotment) Discounts on Ski & Snowboard Lessons Discounts on Ski & Snowboard Rentals Discounts on Gear Tune-Ups Discounts on Food & Beverage Discounts at Crystal Mountain Retail shops Free Crystal branded swag Pro deals on gear with 100s of brands Discount Marketplace Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more Employee-only Night Skiing events Employee Housing Available for eligible positions Accrued paid time off for eligible positions Group health insurance for eligible positions 401K benefit and generous match with immediate vesting for all staff members over 18 Opportunities for growth, advancement, and year-round employment Position Title: Restaurant Manager - Summit /Tower16 Business Unit: Food & Beverage Position Reports to: Senior F&B Managers Positions Reporting to this Role: FOH Lead(s), FOH staff, Tower staff Location: Washington Pay/Status: $32 - $36 + Benefits / Flex Year-Round JOB SUMMARY As a valued Restaurant Manager at Crystal Mountain, you will motivate, support and mentor staff and commit to providing excellent customer experiences. As a leader, we will look to you to find new and better ways of developing a dynamic and successful team. You will utilize your superior organization and communication skills to quickly address concerns and discover lasting solutions while upholding our high standards for superior guest satisfaction. At the Summit of Crystal Mountain, you will directly oversee the operations of the Summit House Restaurant, Tower 16, and any pop-up venues at the Summit location. Duties for all venues are as follows. ESSENTIAL DUTIES Assists senior F&B Manager in creating the budget Responsible for maintaining par levels and ordering product Coordinates product deliveries to venues with Shipping and Receiving team Responsible for inventory input and calculation of COGs Conduct staff meetings Set schedules for the service staff. Manage and oversee venue operations Help achieve restaurant operational objectives Plan and develop staff incentive programs Respond to customer concerns and questions Control costs and minimize waste while ensuring high quality of preparation Nurture a positive working environment Maintain a safe, healthy, and secure working environment Help maintain current reservations system and training when needed Collaborate with Crystal's marketing team to promote and market the business Coordinate communication between front of the house and back of the house Run daily pre-shift meetings (huddles) Gather guest & employee feedback and recommend improvements to management Assist in administering training programs Monitor labor and product expenses to remain within budget, meet goals, and successfully advertise and support the CMR brand KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS 3+ years' experience in a restaurant lead role in the hospitality industry POS experience required Positive attitude and excellent communication skills Must have Washington MAST Card Must have Washington Food Handler Card PHYSICAL DEMANDS AND WORKING CONDITIONS This position is required to work evenings, weekends and holidays while in operation. Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis. Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions. An Equal Opportunity Employer WORK AND PLAY IN THE MOUNTAINS Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it's more than our work. It's our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it's an experience you just don't get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.