ADEC is a non-profit who serves individuals with disabilities in Elkhart and Saint Joseph counties. ADEC's mission is to empower people with disabilities to live fulfilled lives in their communities.
ADEC has a great opportunity for anyone with previous Barista experience to serve as Lead Barista at ADEC’s Gaining Grounds Coffee House. Gaining Grounds is not just a coffee shop. It is a social enterprise developing opportunities for people with disabilities to train as Baristas through our internship program. Plus, we display and sell one-of-a-kind artwork created by people served at ADEC. Gaining Grounds serves a variety of hot/cold coffee, specialty drinks as well as pre-prepared food. Hours are mostly Monday – Friday from 6:30am – 3pm.
Essential Functions :
- Greet customers and provide excellent customer service sharing ADEC’s mission and opportunities for people with disabilities to live and work in their community.
- Operate coffee brewer and other related equipment, including expresso machine. Serve pre-prepared food.
- Operate cash register and count change accurately.
- Keep coffee shop clean, orderly, and stocked.
- Maintain inventory of supplies, ordering as needed to keep things properly stocked. This includes picking up supplies as needed.
- Work with interns as they learn the barista role, assisting with training, offering support and providing feedback to Employment Services team.
- Demonstrate a willingness to acquire working knowledge of the Art by ADEC inventory system as it relates to SKU assignment, pricing, location determination and data entry in to the Square.
- Help develop new educational and growth opportunities with the community to expand customer choices and meet customer needs.
- Work with social enterprise manager to maintain and increase profitability of the coffee shops.
- Assist customer with retail purchases and assistance as needed.
- Close register at days end. Count money and make daily deposits without errors.
- Wash dishes, wash windows, sweep floors regularly throughout the shift to keep coffee shop clean.
- Mentoring team members to ensure consistency and quality of coffee preparation, professionalism, patron service, hygiene & cleanliness.
- Other duties as assigned. This job description is subject to change at any time.
Job Requirements :
- High School diploma or equivalent is preferred.
- Customer service experience required.
- Previous experience working as a Barista strongly preferred.
- Excellent communication, organizational, and time management skills needed.
- Must be able to work independently. Will need to take initiative to solve customer concerns and keep the daily operation of the coffee shop and retail area efficient.
- Must demonstrate a commitment to ADEC’s mission and the ability to develop strong working relationships with employees across ADEC — from direct support professionals to vice presidents — as well as the people ADEC serves.
- ServSafe certification, or willingness to obtain with ADEC’s assistance.
- Successful completion of required training as indicated by Human Resources and supervisor to meet regulatory, credentialing and accreditation requirements.
- May require working weekends and some evenings for special events.
- Working knowledge and comfortability with the Square POS and Microsoft Office required.
ADEC is an equal opportunity employer.
Mostly Monday - Friday from 6:30am - 3pm