Travel Coordinator

Want to love your job? Were hiring at the Texas Roadhouse Support Center! Flexibility, teamwork, and fun are some of the reasons our employees are proud to be Roadies. Apply today and join our team!

We offer a comprehensive total rewards package on the first day of the month following 31 days of employment to Support Center Employees that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:
A choice of medical plans that are best in class
Dental and Vision Insurance
Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
Adoption Assistance
Short-Term and Long-Term Disability
Life, Accident and Critical Illness Insurance
Identity Theft Protection
Employee Assistance Program
Business Travel Insurance
401(k) Retirement Plan
Flexible Spending Accounts
Tuition Reimbursements up to $5,250 per year
Quarterly Restricted Stock Units Program
Annual holiday bonus

We also offer a variety of services for our Support Center employees! Car detailing and oil changes in the parking lot, on site haircuts, workout gym with personal trainers, spray tans, dry cleaning delivery service, chair massages just to name a few! We also have a Registered Nurse in the building to help with our wellness initiatives and keep us healthy. Willies Joynt is our full-service cafe that serves breakfast and lunch and prepares delicious TO GO meals. We love taking care of our Roadie family and making our company a LEGENDARY place to work! As our founder, Kent Taylor once said, We are a people company that just happens to serve steaks. Check us out, you wont be disappointed!

Position Overview

The Travel Coordinator must have a passion for assisting our Roadies in all aspects of travel. The perfect candidate would be a motivated, self-starter. Attention to detail and the ability to manage your time to meet deadlines is critical. We serve all Texas Roadhouse, Bubbas 33 and Jaggers brands.

Responsibilities

• Booking transient (individual) travel (air, car, hotel) through the GDS as well as using other software and vendor sites when needed.
• Answering phone calls from Roadies in the field who need immediate travel assistance
• Assist with all travel related changes
• Assisting and/or troubleshoot Concur booking issues
• Processing travel requests via phone calls, email requests and Service Now portal
• Booking group travel (10+) via registration system-Air, various ground transportation options, creating hotel rooming lists
• Coordinating travel requirements with Event Planners
• Payment set up hotel room block, meeting rooms, Banquet Event Orders
• Liaison between Event Planners and Hotel Partners for events, payment, and reconciliation.
• House rental contracts, payments and entry communications
• Updating attendee registration records
• Keeping detailed records or events and changes
• Booking refrigerated trucks for the stores as needed
• Responsible for coordinating data for other departments to ensure accuracy of where travel costs are to be coded
• Responsible for hotel credit card authorization follow up when electronic is not an option through the GDS system
• Monitor open for use log and credit log to utilize toward new tickets
• Redeeming company earned car coupons towards new rentals
• Redeeming company earned hotel points towards visits
• Job related additional responsibilities may apply
• May come in contact with company trade secrets, confidential information, and intangible assets

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Qualifications

• High School Graduate or General Education Degree (GED)
• Booking travel experience (preferred but not required, on-the-job training available)
• Customer Service experience preferred
• Excel, Outlook, Microsoft Word, Worldspan GDS

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally protected status. We encourage and welcome all applicants to apply.