Host

2 years

Job Title: Host Private Luxury Members Club Location: NEXUS Club New York Position Type: Part-Time (24 shifts per week)

About Us:
NEXUS Club New Yorks Host Representatives are an integral part of our member experience. Our Host team members are eager to assist and able to multitask with a smile. This role requires discernment, prioritization, and poise. As a central hub of communication and assistance for members and staff, the Host teams willingness to help others is of the highest importance. The ideal individuals are quick but calm under pressure, possess a sincere passion for gracious hospitality, hold a keen taste for cultural experiences, and represent the lifestyle and culture of the NEXUS brand.

Position Overview: The Host is the first point of contact for our members and guests entering the dinning spaces. This role is central to the seamless coordination of reservations, dining room and bar flow, and overall guest satisfaction. You will be responsible for creating a warm, gracious welcome and ensuring an exceptional experience from arrival to departure.

Key Responsibilities:

• Warmly greet and welcome members and their guests with professionalism and poise

• Manage and organize reservations using CRM software

• Oversee the flow and seating of the dining room and bar to maximize guest experience and operational efficiency

• Maintain clear communication with the service team to ensure smooth transitions and table turnovers

• Provide attentive, personalized service with an eye for detail

• Assist with guest inquiries, special requests, and club-specific protocols

• Represent the values and atmosphere of the club at all times

Qualifications:

• Previous experience in a similar front-of-house or hospitality role (luxury or fine-dining environment preferred)

• Excellent communication and interpersonal skills

• Professional demeanor, polished appearance, and a warm, engaging personality

• Ability to stay organized and composed in a fast-paced, detail-oriented environment

• Flexible schedule availability

Schedule:

• 2 to 4 shifts per week

• Evening and weekend availability preferred

Compensation: Hourly ($22.00 - $24.00)

Customer Service Orientation

Conflict Resolution

Time Management

Attention to Detail

Team Collaboration

Adaptability

Cultural Sensitivity

Problem Solving

Professionalism

Interpersonal Skills

Organizational Skills

Stress Management

Positive Attitude

Flexibility

Hospitality Knowledge

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