Concierge Breakfast Supervisor (Dual Property Hotel) AC by Marriott & Hyatt House Dual Hotel Hours 5:00AM-1:00PM

  • Concord Hospitality
  • Lansing, Michigan
  • Full Time

Now Hiring: Concierge Breakfast Supervisor (Dual Property Hotel)

Pay: $17.50-19/hour

Are you passionate about hospitality, love creating memorable guest moments, and ready to take on a leadership role in a dynamic, fast-paced environment? We’re seeking a Concierge Breakfast Supervisor to oversee the breakfast and concierge experience across our dual-operation hotel property .

In this role, you'll be the face of morning service—ensuring that our guests start their day with exceptional service, seamless breakfast operations, and expert local recommendations. You’ll lead a team that blends warm hospitality with insider knowledge, managing both guest needs and staff performance across two hotel brands under one roof.

Your Role as Concierge Breakfast Supervisor:

  • Oversee daily breakfast operations across both hotel brands, ensuring consistent presentation, cleanliness, and guest satisfaction in both dining spaces.

  • Lead, train, and schedule breakfast team members , creating a unified service culture across both properties.

  • Act as a primary morning point of contact for guests, providing concierge-level service including recommendations for local attractions, restaurants, and transportation.

  • Anticipate guest needs and respond promptly to requests, concerns, or feedback to ensure a memorable stay.

  • Monitor inventory and communicate supply needs with F&B and management teams to maintain operational readiness.

  • Ensure both breakfast areas and common guest service zones are clean, stocked, and welcoming at all times.

  • Collaborate with front desk, housekeeping, and other departments to provide seamless service throughout both hotels.

  • Review and update daily shift logs, communicate key updates during shift handovers, and assist in morning reporting.

  • Promote a guest-first culture and uphold brand standards across both hotel identities.

  • Ensure all health, safety, and sanitation protocols are consistently followed.

What We're Looking For:

  • Previous experience in hotel food & beverage or guest services; supervisory experience strongly preferred.

  • Strong communication, time management, and multitasking skills.

  • Energetic morning person with a passion for guest service and team leadership.

  • Local knowledge and a proactive attitude toward assisting guests with area information.

  • Ability to lead across dual hotel brands while maintaining consistency and meeting brand-specific standards.

Why Join Our Team?

Benefits for Full-Time Associates:

  • Competitive pay

  • Health, dental, and vision coverage

  • Life insurance, disability plans, and 401K

  • Tuition assistance and professional development support

  • Discounted hotel stays at Concord-managed properties

  • Career growth in a supportive, team-oriented environment

Our Culture – Built on 5 Cornerstones:
Quality | Integrity | Community | Profitability | Fun
We value our associates and believe in an “Associate First” culture. We foster a welcoming, respectful, and engaging workplace where your contributions are recognized—and your growth is supported.

If you're a motivated leader ready to take the next step in your hospitality career—and thrive in a dual-brand hotel environment— apply now and be part of something special!

Job ID: 490294830
Originally Posted on: 8/21/2025

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