Hotel Houseperson

Property About Us

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

Location Description

At the Hilton Garden Inn San Antonio Downtown we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Hilton Garden Inn San Antonio Downtown can mean for you!

Overview

We are currently looking for a Full-Time Housekeeping Houseperson with excellent customer service and housekeeping skills to join our team at the Hilton Garden Inn Downtown, San Antonio!

As the Houseperson, you’ll be responsible for cleaning and maintaining all corridors, vending areas, elevators and landings and service areas on guest floors, ensuring that hotel cleanliness standards are met. In addition, you’ll assist Room Attendants with room cleanliness by removing trash and dirty linens from them to providing them supplies and clean linens while responding to individual guest requests for housekeeping service.

Come on join the team and grow with us!

Qualifications

Key responsibilities include:

• Ensuring that all corridors, vending areas, elevators and landings and service areas on guest floors are always clean and presentable.
• Providing linen supplies for Room Attendants.
• Stocking guest floor closets.
• Delivering and retrieving items requested by guests and/or Floor Supervisor.
• Reporting maintenance issues to Direct Manager or Supervisor immediately.
• Greeting guests in hallways in a professional, pleasant and friendly manner.

Requirements:

• Ability to work in a fast-paced environment with a great sense of urgency and simultaneously prioritize multiple projects.
• Ability to perform job functions with attention to detail, speed and accuracy.
• Ability to make repeated movements of the arms, hands and wrists.
• Must be able to frequently lift/carry up to 25 pounds; occasionally lift/carry up to 50 lbs.
• Must be able to walk extended distances.
• Must be able to conduct frequent twisting, bending, pushing and pulling for extended period of time.
• Excellent communication and interpersonal skills with the ability to interact with many types of personalities
• Must be willing and have the ability to work a varied schedule that may include early morning , evening, night, and weekend shifts and holidays .

Excellent Benefits!
401k after 90 days, company match to 4%

Medical/ Dental/Vision Insurance– eligible after 90 days

Company-paid Life Insurance

Employee Assistance Program (EAP)

Flexible Spending Account (FSA)

Awesome Vacation and Paid Time-Off Policies

Hilton Hotel Discounts Worldwide

Pyramid Global Hospitality Discounts

Sign On Bonus***$400***

Pyramid Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pyramid Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.