Banquet Bartender- The Ben, Autograph Collection Hotel

Position Summary
Take orders, prepare, and serve alcoholic and non-alcoholic beverages courteously and efficiently in accordance with hotel standards. Ensure the banquet bar is properly stocked, organized, and maintained while providing exceptional guest service.

Responsibilities

• Maintain complete knowledge of and comply with all departmental policies, procedures, and service standards.

• Demonstrate full understanding of correct equipment use and maintenance; operate equipment only as intended.

• Anticipate guest needs, respond promptly, and acknowledge all guests in a courteous manner, regardless of volume or time of day.

• Foster positive guest relations, effectively resolve complaints, and ensure guest satisfaction at all times.

• Stay informed about hotel services, amenities, and local attractions to provide accurate guest information.

• Monitor and maintain cleanliness, sanitation, and organization of all assigned work areas.

• Uphold knowledge of state liquor regulations, particularly those related to service of alcohol to minors, intoxicated persons, and prevention of impaired driving.

• Operate the P.O.S. and manual systems accurately and efficiently.

• Obtain and secure assigned bank, ensuring accuracy in cash handling and adherence to hotel policies.

• Complete all opening, closing, and side duties as assigned.

• Prepare all beverages according to standardized recipes and presentation guidelines.

• Transport and set up bar units with appropriate supplies and equipment for events; break down and return bar equipment to designated areas post-function.

• Accurately prepare and submit consumption reports in line with established procedures.

• Present guest checks, process payments, and strictly follow cash and credit handling policies.

• Maintain the ability to stand and work with consistent mobility for extended periods, up to 8 hours.

• Have or be able to obtain servsafe and Alcohol training certificates

Benefits

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued, and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.