Receptionist

Job Title: Receptionist Job Status: Full Time

Department: Human Resources Reports To: Human Resources Manager

FLSA Status: Non-exempt Travel Requirements: None

Work Schedule: M-F 7:30AM – 4:00PM Location: Hayden, ID

POSITION SUMMARY:

As the first point of contact at our aerospace manufacturing facility, the Receptionist represents the company’s professionalism and commitment to excellence. This role provides essential administrative and HR support, ensuring smooth day-to-day operations for employees, leadership, and visitors.

The ideal candidate will be professional in both attitude and appearance, detail-oriented, efficient, and skilled at building and maintaining positive relationships. In addition to front-desk responsibilities, this position is integral to supporting the HR team with employee onboarding, communications, and engagement initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greet and check in all visitors, vendors, clients, job candidates, and customers, including background/security verification as required.
• Maintain and route multi-line phone system.
• Oversee conference room scheduling, cleanliness, and supply readiness.
• Monitor and order office supplies; ensure front office environment reflects a professional aerospace workplace.
• Assist with new hire processes including I-9 verification, printing badges, scheduling orientations, and preparing new hire materials.
• Support HR in maintaining employee engagement and recognition programs (e.g., Cake Day, flowers, special events, spot recognition).
• Assist with employee communications (newsletters, flyers, announcements).
• Provide administrative support for company projects, compliance audits, and personnel documentation.
• Participate in planning and execution of employee events (quarterly lunches, benefits fair, company celebrations).
• Order catering and coordinate logistics for guests, meetings, and events.
• Pick up and deliver guest/client meals and supplies as requested.
• Serve as a member of the Employee Events Committee, helping organize and execute morale and engagement activities.
• Support leadership and employees with day-to-day administrative requests.
• Perform additional duties, as assigned, to support the HR and office staff.
• Other duties as assigned

POSITION QUALIFICATIONS:

• Results-oriented with strong organizational skills and attention to detail.
• Professional communication skills (written, verbal, and interpersonal) with a customer service focus.
• Ability to work independently and collaboratively in a fast-paced manufacturing environment.
• Strong ability to multitask and adapt to changing priorities.
• Proficiency with Microsoft Office Suite, particularly Excel and Outlook.
• Demonstrated success in handling confidential information with discretion.
• Valid driver’s license and reliable transportation are required.

COMPETENCIES:

• Initiative & Problem Solving
  • Identifies and addresses issues proactively
  • Evaluates options and implements effective solutions
  • Seeks process improvements and considers consequences before acting
• Teamwork & Relationship Building
  • Builds and maintains positive relationships with coworkers, leaders, and external contacts
  • Communicates respectfully and professionally
  • Fosters team morale and embraces diverse perspectives
• Safety
  • Follows all safety guidelines and housekeeping practices
  • Properly cares for equipment
  • Completes 100% of safety training and required safety actions
• Job Knowledge
  • Demonstrates expertise and accuracy in job tasks
  • Applies best practices and stays current in field
  • Uses proper tools and maintains high-quality standards
• Delivering Results
  • Focuses on goals and meets deadlines
  • Prioritizes tasks effectively
  • Responds constructively to challenges and obstacles
• Continuous Improvement
  • Participates in lean initiatives (5S, Kaizen, RCCA, Value Stream Analysis)
  • Proactively seeks improvements
  • Shows enthusiasm for enhancing work processes and environment

EDUCATION and/or EXPERIENCE:

• High School Diploma or equivalent required.
• Minimum of 1 year of office, HR, or administrative support experience.
• Aerospace/manufacturing industry experience preferred but not required.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear, reach with hands and arms, use hands for typing, stand, sit, walk, push, and pull.

The employee is frequently required to sit, use hands for typing/handling, and reach with arms and occasionally required to stand, walk, stoop, kneel, crouch, and/or lift up to 20 pounds.

WORK ENVIRONMENT:

• Professional office environment located within a secure aerospace manufacturing facility.
• Noise level is generally quiet to moderate, with occasional exposure to production floor activity.

Unitech Composites is an equal opportunity employer.