Receptionist

  • The Salvation Army
  • Royal Oak, Michigan
  • Full Time

Position Summary: The receptionist is the primary contact person with the public, answering the telephones and greeting those who enter our building. Courtesy, reliability, and congeniality are the most important aspects that this person needs to display. The position also provides some administrative support to the social service department and corps programs.

Essential Responsibilities:

  • Greet visitors who come into the building and direct them to the appropriate person, voicemail box or take messages as needed
  • Answer all incoming phone calls and direct the calls to the correct person, voicemail box or take messages as needed
  • Maintain the general office area by keeping it organized
  • Handle both in-kind donations and cash donations by providing receipts to donor and depositing of all cash donations into the safe
  • Process all incoming and outgoing mail
  • Communicate effectively and professionally with co-workers, supervisors, volunteers and visitors
  • Make copies as needed
  • Perform other duties as assigned

Additional Responsibilities:

  • Handle preliminary screening for social service clients
  • Assist Corps Officers, Business Manager or Administrative Assistant as needed
  • Handle all correspondence pertaining to memorial gifts

Qualifications:

Education/Experience:

  • High School Diploma / GED or equivalent combination of education and experience
  • One year of receptionist experience preferred

Skills, Knowledge & Abilities:

  • Maintain strict confidentiality

Computer Skills:

  • Working knowledge in Microsoft Office 365
  • Working knowledge of TEAMS and SharePoint

Certificates and Licenses:

  • Complete Safe From Harm training, and keep current as needed

Full Time - 40 hours

Monday - Friday 8:30am - 4:30pm

The Salvation Army offers the following benefits:

  • Health Care Benefits which include:
    • Medical
    • Dental
    • Vision
    • Hearing
    • Flexible spending accounts
    • AFLAC
    • Voluntary life insurance benefits
  • Short-Term and Long-Term Disability options
  • Pet Insurance
  • Pension contributions (currently 6.0% of your earnings) begin the first quarter after 1 year of employment.
    • Vesting starts after three years of employment, 100% vested after five years of employment
  • The Salvation Army also offers a 403(b) voluntary retirement savings plan in which you may participate immediately, with approved vendors. There is currently no organizational match for 403(b) contributions.
  • Employee Discounts
  • Paid Time Off which includes:
    • Sick days begin accruing the first of the month after one full calendar month after employment begins, and you may begin to use sick days after (90) days of employment.
      • Up to (4) earned sick days per year may be used as discretionary days.
    • Vacation begins accruing the first of the month after one full calendar month after employment begins, and you may begin to use vacation days after (90) days of employment.
      • The accrual rate is based upon years of service and approved hours worked.
    • You will receive up to 2 personal days and 2 floating holidays per year based on date of hire.
    • Birthday off with pay.
    • Paid holidays are effective immediately.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Job ID: 490784610
Originally Posted on: 8/26/2025

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