Bilingual Customer Service Associate - English and Spanish

Bilingual Customer Service Associate - English and Spanish (Charlotte) Centurion Stone of the Carolinas 2200 Gateway Blvd compensation: 17.00 employment type: experience level: mid level job title: Bilingual Customer Service Associate Centurion Stone of the Carolinas is a stone distribution company in Charlotte NC. We have been in business for more than 18 years and are established in the market. Job Description: As a Customer Service representative, you will play a crucial role in our sales team, responsible for generating and closing sales leads while maintaining exceptional customer relationships. You will work closely with our customers to understand their needs and provide them with the best solutions, all while contributing to the achievement of sales targets. You will be responsible to assist walk in clients and place orders in system. Responsibilities: 1. Prospect and qualify potential leads through various channels, including phone calls, emails and online research. 2. Manage a portfolio of existing accounts, ensuring exceptional customer service and understanding of their evolving needs. 3. Educate customers on our products or services, including their features, benefits, and value propositions. 4. Present, demonstrate, and explain product/service offerings effectively to potential customers. 5. Close sales and achieve or exceed sales targets and quotas. 6. Maintain accurate up-to-date customer information in our system. 7. Collaborate with the sales team to develop and implement sales strategies and tactics. 8. Attend sales meetings and training sessions to stay up-to-date on product knowledge and industry trends. 9. Provide regular reports and updates on sales progress and customer feedback to the sales manager. 10. Continuously improve sales skills and stay informed about the market conditions and competitor offerings. Join Centurion Stone of the Carolinas and be part of a company that values quality, customer satisfaction, and continuous growth. Apply now to become a valued member of our dedicated team! Job Type: Full-time Benefits:Paid time off Must be available to work Monday - Friday 7:30 to 4:00 Experience: Customer Service: 3 years Language: Spanish (Preferred) Ability to Commute:Charlotte, NC 28208 Principals only. Recruiters, please don't contact this job poster. post id: ... [ ]