General Maintenance Worker Colton House Hotel

General Maintenance Worker | Colton House Hotel

Let’s start off with the most important part-what’s in it for you:

The Perks

*Eligibility of perks is dependent upon job status

• Hourly Pay Range: $20 to $21 DOE
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you’ll do:
The Brass Tacks

• Maintain and repair all areas of the hotel property, including guest rooms, meeting rooms, public spaces, and swimming pool, according to established standards and procedures.
• In a timely manner, respond to and complete maintenance requests such as minor appliance repairs, drywall, furniture, minor electrical, caulking, and plumbing.
• Maintain equipment such as ice machines, refrigerators, dishwashers, kitchen and laundry equipment, HVAC, trash compactor, laundry iron, etc.
• Paint touch-ups - match paint, clean and prepare surfaces for painting, paint smooth lines, clean up afterwards, and ensure tools are properly cleaned and stored.
• Drywall repair - seal joints, repair cracks, and smooth imperfections on walls and ceilings to create surfaces that are suitable for final treatment. Texture application and ensure that all supplies are used safely, cleaned, and stored after each use.
• Replace batteries in smoke detectors and tv remote controls and change light bulbs in rooms and outdoor lighting fixtures.
• Daily pool maintenance, including knowledge and proper use of pool chemicals.
• Regularly communicate with the Front Desk and Housekeeping teams with repair status updates via the communications app.
• Report needed repairs or unsafe conditions to the Chief Engineer and/or GM including proactive reporting of minor building issues in order to avoid large issues.
• Conduct routine inspections of premises, tools, and maintenance supplies and equipment.
• Check exterior lighting–replacing when necessary–and irrigation on a regular basis.
• Inspect and survey public areas daily in case unexpected issues arise.
• Conduct periodic tours of the exterior perimeter for debris and trash removal.
• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction by working with Chief Engineer and/or GM.
• Deliver on the promise of Columbia Hospitality in all interactions with guests according to our OMG Service Spirit standards.
• Report any room unable to be serviced to the Front Desk, Chief Engineer, and GM according to established procedures.
• Assist Housekeeping with deep cleaning projects as needed and coordinate with Housekeeping on preventative maintenance.
• Handle all lost and found items according to established procedures.
• Promote teamwork and quality service through daily communication and coordination with other shifts and departments via the communications app.
• Ensure compliance with federal, state, and local laws regarding health and safety services, such as COVID-19.
• Perform other duties as assigned.

The Nitty Gritty

• 1-2 years of previous maintenance and/or handyperson experience required.
• Previous background from the extended stay/property management industry preferred
• Must be able to complete all types of work orders generated for engineering.
• Must have a general understanding of electrical and mechanical systems.
• Journeymen level experience or equivalent in a trade or 2+ years in building maintenance experience preferred.
• Ability to effectively perform painting, woodworking, and general carpentry.
• Ability to perform maintenance and general repair.
• Must have knowledge and the ability to operate tools, hand tools and power tools in a safe and efficient manner.
• Must be flexible and able to perform multiple tasks and work in stressful situations.

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.