CBRF-Certified Receptionist

  • The Pennant Group, Inc.
  • Menomonee Falls, Wisconsin
  • Full Time

Riverview Village Senior Living is currently seeking a Receptionist to join our team of dedicated professionals who want to make a difference in the lives of our residents, their families, and our community. We are guided by our CAPLICO Core Values:

Celebration

Accountability

Passion for Learning

Love One Another

Intelligent Risk Taking

Customer Second (Employee First!)

Ownership

If these core values resonate deeply with your own moral compass and you meet the requirements below, then you should apply.

About the Opportunity

The Receptionist provides a welcoming environment for residents, visitors, and staff. This role includes answering phones, greeting visitors, handling mail, performing clerical support, and assisting with community tasks. The Receptionist ensures smooth communication, a clean and organized reception area, and supports administrative functions to help the community run efficiently.

Critical Success Factors

  • Exhibits a positive, professional, and approachable attitude.

  • Communicates effectively, listens carefully, and responds thoughtfully.

  • Demonstrates personal initiative and completes tasks with minimal supervision.

  • Maintains confidentiality of resident and staff information.

  • Ensures the reception area is clean, organized, and inviting.

  • Adheres to all community policies, including Resident Rights, HIPAA, and CAPLICO Core Values.

  • Participates in designated staff meetings and supports new staff as needed.

Preferred Qualifications

  • High school diploma or GED required.

  • Prior administrative or receptionist experience preferred.

  • Comfortable using computers, office equipment, and learning new systems.

  • Professional appearance and demeanor.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at .

Job ID: 490876453
Originally Posted on: 8/27/2025

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