Medical Receptionist

About Us

CarePoint Health is one of New Jersey's leading health care systems comprised of three long-standing and highly-regarded hospitals - Christ Hospital in Jersey City, Hoboken University Medical Center and Bayonne Medical Center. CarePoint united three area hospitals to provide 360-degree-coordinated care by integrating the medical facilities and physician networks associated with these institutions. With over 4,500 employees, CarePoint is the largest private employer in Hudson County, New Jersey and each year provides care to over 300,000 individuals.

CarePoint prides itself on its patient-focused approach to care delivery, with an emphasis on preventative medicine, health education, and disease management. Leveraging its vast network of physicians and healthcare experts, CarePoint is quickly becoming recognized as a leader in the broader healthcare landscape as it pioneers creative solutions to address urgent population health needs.

What You'll Be Doing

The Medical Office Receptionist is responsoble for clerical duties such as: for receiving incoming telephone calls in a prompt, courteous, and professional manner and greeting/assisting visitors in the same manner.

Essential Duties and Responsibilities:

Management of phones to include answering, appointment scheduling, proper routing of calls and screening of patient requests. Reviews schedule in advance to avoid conflicts. Confirms that all charts are ready and have appropriate paperwork. Addresses patient complaints in a timely and effective manner Keeps in constant communication with Office Manager Performs other duties as needed to ensure the office operations run efficiently. Maintains patient confidentiality and complies with HIPAA regulations Daily Tasks include, but are not limited to: confirming appointments, verify insurance, verify I.D. of each patient, pre-authorizations, no auto RX refills without Doctor's permission, problem log, return phone calls, patient paperwork to be completed within 72 hours, patients are seen in order of scheduled appointment. Other duties as assigned.

What We're Looking For

• High School Diploma or equivalent
• One (1) year of experience in a customer service or reception setting, preferably in a health care environment
• Knowledge of medical terminology and organization services.

What We Offer

Competitive pay Medical, dental, and vision insurance 401k with Company match Generous paid time off Paid Holidays Tuition Reimbursement Advancement and career development opportunities