Maintenance Engineer I

The role of the Maintenance Engineer is to maintain the hotel's customer and heart of house areas in accordance with brand standards by performing preventative maintenance and repairs as necessaryResponds to both customer and hotel staff reports of non-functioning equipment immediatelyMaintains problem logbook to record the equipment in need of repair and prioritizes efforts accordinglyReports any hazards or injuries in the department or hotel and takes immediate action to correctMaintains rooms in operating condition by performing repairs as neededUnderstands the Room Preventative Maintenance Program (R.P.M.)Can manage full building systems during the shiftPrepares preventative maintenance cart for use each dayReplaces or repairs all appliances and damaged bathroom fixtures; executes general plumbing as neededMaintains overall appearance of rooms; replaces broken mirrors, hangs fixtures, does touch-up painting, etc. Repairs and maintains room's heating/ventilating/air conditioning systemsPerforms preventative maintenance throughout the hotelMaintains the condition of hotel lobbies and restaurantsRepairs furniture, carpet, marble, tile windows, mirrors and decorations as necessaryMaintains operating equipment in working condition by performing routine equipment checks and repairsAttends schools or seminars to remain current on proper techniquesCreates 100% guest satisfaction by providing Yes I Can! genuine hospitality and by exceeding guest expectationsGives personal attention, takes personal responsibility and uses teamwork when providing guest serviceListens, apologizes with empathy, finds a solution and follows through when resolving guest problemsAssumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction GuaranteePerforms other duties as required to provide Yes I Can! genuine hospitalityRequirement/SkillsIdeal candidate will have a minimum of 2 to 3 years of general facility maintenance experience, preferably within the hospitality industryMust have a valid drivers license and be able to successfully pass a driving record checkStrong verbal, written and interpersonal skills Works well independently or as part of a teamStrong attention to detailCommitment to exceptional guest service Ability to maintain a positive and professional attitude when handling all situations Adhere to the policies and procedures of the hotelAbility to work a flexible schedule including holidays and weekendsWorking knowledge of computer and math skills.Experience in pool maintenance, HVAC units, plumbing, and electrical work is also a benefitCertifications for HVAC CPO preferred. Physical DemandsOccasional lifting of up to 100 poundsAbility to stand for long periods of timeAbility to hear with 100% accuracy with correctionAbility to stand and exert well paced mobility for an eight (8) hour shiftAbility to lift, pull, push up to 100 pounds on an ongoing basisMust be able to squat, bend, kneel and twist on an ongoing basisOther InformationThe hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all timeshis position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an at-will relationship and may be terminated by either party at any time, with or without notice.We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

• Competitive compensation and benefits, including medical, dental, and vision coverage
• Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
• Financial benefits for retirement and health savings
• Employee recognition programs
• Discounts at Choice hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. Were the hotel company for those who choose to bet on themselves the striver, the dreamer, the entrepreneur because thats who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward giving our work at Choice a purpose larger than our business.

Our corporate office locations:

North Bethesda, MD Located at Pike & Rose , our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

Scottsdale, AZ Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

Minneapolis, MN Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.

Field/Remote Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.

Choices Cultural Values

Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity

Choices Leadership Principles

Act with Intention | Lead with Authenticity | Grow & Deliver