Banquet Server - Mayfair House Coconut Grove

3000 Florida Avenue
Miami , FL 33133

For seekers of the timeless and worldly, the provocatively spirited, the cultured, and the hidden gem traveler, Mayfair House Hotel & Garden, A MICHELIN Key Hotel, offers an iconic experience set against a sexy & seductive backdrop, designed to evoke a cultured escape through guest programing and effortless service. Mayfair House Hotel & Garden is a place where everything is refreshingly current yet timeless. It is rooted in its artist narrative and anchored by its signature eccentric design. Join this industry changing and forward-thinking team as our Banquet Server to create high touch, unpretentious, personable, accommodating, effortless and discreet service, ultimate with the highest level of diligence in in making the Mayfair House service come to life.

The banquet server will set up the banquet room and serve food and/or beverages in a friendly, courteous and professional manner according to Crescent high standards of quality.

ESSENTIAL JOB FUNCTIONS :

• Set up banquet room as instructed by Supervisor to include linen, service ware and glassware.
• Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
• Greet guests and respond to requests in a friendly and courteous manner.
• Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
• Replenish beverages as necessary, and check with guests for overall satisfaction.
• Once banquet is complete, reset banquet room according to Supervisors specifications to ensure the readiness of the room for the following function.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

QUALIFICATIONS :

• Strong working knowledge of accepted standards of sanitation
• Ability to stand and work continuously.
• Must be willing to pitch-in and help co- workers with their job duties and be a team player
• Ability to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 30 lbs. on a continuous basis.

In addition to a great work environment, our talented team enjoys:

• Competitive compensation
• Professional development and growth
• Employee Assistance Program (EAP)
• Room discounts at all Crescent Hotels & Resorts hotel locations
• Daily Employee Meals
• And much more!

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English and Spanish. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to pitch-in and help co- workers with their job duties and be a team player. Thorough knowledge of food and beverage products, proper preparation and presentation of foods and beverage items. Ability to prepare signage for catering functions. Ability to grasp, lift and/or carry, or otherwise move goods weighing a maximum of 50 lbs. on an occasional basis. Ability to create special themes and menus. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.

• Team Player: Works well as a member of a group (Preferred)
• Leader: Inspires teammates to follow them (Preferred)
• Enthusiastic: Shows intense and eager enjoyment and interest (Preferred)
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred)
• Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred)

• Preferred

  Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

• High School (Preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.