Front of House Staff

Required Years of Experience

2 years

Job Details Indienne is looking for experienced and hospitality focused front of the house team members.
Specify which position you are applying for in your cover letter
Please note, we are only considering candidates with full and open availability.

Hosts:
* Plotting reservations and running point at the front desk
* Assigning front server and server assistant sections
* Maintaining proper flow and rotation of guest seating
* Produce a daily reservation sheet for the team with all required information

• Welcoming and greeting guests; ensuring a seamless flow through the restaurant and to arranged dining tables
• Coordinating and communicating with the Chef and managers openly regarding service
• Checking-in, storing, securing, and retrieving outerwear and assorted personal belongings for guests
• Printing all menus as well as updating and printing shift summary notes
• Speaking clearly and persuasively in positive or negative situations and responding well to questions
• Upholding service standards to ensure a memorable guest experience
• Maintaining and upholding our company's vision and values
• Demonstrating a passion for details and a willingness to learn
• Taking part in pre-service duties and applicable closing duties
• Exhibiting a familiarity with daily menus
• Participating in service/culinary education sessions
• Maintaining a safe, sanitary, and organized work environment

Bartenders:
* Prepare and serve alcoholic and spirit free beverages
* Provide world class service, including greeting guests, taking orders, and making recommendations.
* Manage bar inventory, stock and assist with ordering supplies.
* Maintain impeccable cleanliness and organization of the bar area.
* Process payments accurately using the Toast POS
* Assist with prep as needed
* Check identification to verify legal drinking age and enforce responsible alcohol service practices.

Front Servers:

• Confidently describing and telling the stories of the dishes on the tasting menu, including contextual and cultural information for guests less familiar with Indian cuisine
• Using your strong knowledge of wine to assist guests with the by-the-glass list as well as having the ability to confidently pour wine pairings
• Possessing knowledge of spirits so as to effectively describe the cocktails on our menu
• Working knowledge of Indian geography and surrounding areas
• A genuine love for warm and precise hospitality
• An eagerness to learn and work dynamically with your team. With a tip pool structure, everyone is expected to step in wherever needed and put the guest experience first
• The ability to direct and work in tandem with your Back Server, and embody the team mentality; no positions in our FOH take precedence over any other
• The ability to remain organized, proactive always before being reactive, anticipating anything the guest and the restaurant need.
• Understanding the nuance and subtleties of world class service and hospitality
• Preference will be given to candidates with high level, Michelin experience

Server Assistant:

• Assist Front Servers and other front-of-house staff in providing seamless service, including resetting tables, refilling water.
• Ensure tables are clean, and well-prepared for each course, paying close attention to the guest's pace and needs.
• Communicate effectively with front servers, culinary team and management to ensure a smooth flow of service.
• Maintain cleanliness and organization of the dining area, service stations, and back-of-house spaces.
• Respond to guest requests and inquiries promptly, ensuring a warm and attentive experience.
• Monitor table settings to ensure alignment with fine dining standards, replacing or correcting items as necessary

Kitchen Servers/Runners:

• Deliver courses from the kitchen to the appropriate table in a timely manner.
• Ensure the accuracy and presentation of each course and garnish
• Clearly communicate with expeditor
• Perform all side work correctly and completely

Physical Demands and Work Environment

• Be able to stand for extended periods of time [over 5 hours]
• Be able to lift and carry 50 pounds steadily
• Be comfortable with repetitive movements like bending, sitting, and walking extended distances
• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Compensation Details

Compensation: Hourly ($12.62) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts

Required Skills

Strong Communication Skills

Teamwork and Collaboration

Attention to Detail

Customer Service Orientation

Ability to Multitask

Time Management Skills

Problem Solving Skills

Adaptability in a Fast Paced Environment

Knowledge of Fine Dining Etiquette

Ability to Work Under Pressure

Conflict Resolution skills

Cultural Awareness and Sensitivity

Physical Stamina and Endurance

Organizational Skills

Ability to Follow Health and Safety Regulations

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