Banquet Captain

Job Details Job Title Banquet Captain Posted: 8/27/2025 Salary: $31.00 - $40.00 / hour Location IL, Schaumburg
1901 E. Woodfield Road
Schaumburg, IL 60173 Description

Full Time & Part-Time Opportunities!

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Our Teammates Enjoy:

Great Pay and Great Tips

Overtime eligibility for schedules over 40 hours/week

Paid Sick Leave benefits available in applicable states

Benefits package with health, dental and life - View our full benefits page at maggianosjobs.com/benefits.html

FREE Education assistance

Scratch kitchen

Authentic family recipes

Lots of other perks and discounts

Job summary:
Supervises a team responsible for serving food and beverages to banquet guests. Responsible for
all aspects of professional service and guest satisfaction. Oversees proper set up and break down
of banquet room.
Essential functions:
Must be willing and able to:

Comprehend and follow specific banquet instructions including check lists, contracts, room diagrams, and inventory sheets

Coordinate and check all opening set up

Determine the order of service (who does what, and when it is done)

Greet the host/hostess and all guests

Accommodate any special needs or requests by the host

Accurately time each course

Master all server functions

Perform bartender functions

Inventory liquor before and after a banquet

Prepare ingredients needed for recipes of mixed beverages

Prepare mixed beverages according to prescribed recipes including alcohol content

Supervise banquet staff

Communicate clearly with the kitchen

Communicate cordially, clearly and effectively with co-workers

Complete all side work when and as assigned

Present and answer questions regarding promotional information and materials

Accurately record and account for all items ordered and served

Accurately accept payment from guest

Refrain from smoking for the duration of a shift

Secure managers approval regarding any comped or voided item

Notify guest of any automatic gratuity

Perform more than one task at a time

Perform calmly and effectively under pressure

Communicate with guest clearly, patiently, courteously and with good humor

Perform varied duties to ensure all aspects of service according to standing operating procedure

Supervise and check all break down and closing duties

Ensure that all left over food is properly stored according to standing operating procedure

Accurately account for and balance all sales and receipts

Complete a financial check out according to standing operating procedure

Requirements

Must provide a minimum of 2 years full-service banquet experience or the equivalent. After
training, must be able to pass an exam in English with 90% or better in each of the following:
Menu and specials
Wine list
Liquor list and special drinks
Liquor Liability laws and knowledge
Accounting procedures
Layout of restaurant and/or banquet rooms including table numbers
Individual restaurant orientation material including rules and philosophies

equal opportunity employer

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Maggiano's Little Italy is proud to be an Equal Opportunity and e-Verify Employer.