International Casino Marketing Host

Specific Job Functions:

• Market and recruit new guests to property.
• Establish and maintain a professional relationship with repeat slot guests to the property.
• Communicate property events and amenities to guests via email, phone, or mail based on the guest’s level of play.
• Arrange reservations, transportation, and accommodations for guests.
• Research and evaluate guest accounts using Players Club and/or other software programs.
• Use sound judgment and make decisions in accordance with established comp and expense guidelines.
• Research and resolve guest issues effectively and professionally.
• Protect the confidentiality of Company documents and files under immediate control.
• Adhere to Nevada Gaming requirements, departmental and company policies when completing job duties.
• Perform all duties as deemed necessary for the success of the department.

Qualifactions

• A minimum of two years’ Casino Host or Casino International Marketing experience required.
• Must have or be able to obtain a Gaming Registration.
• A working knowledge of general computer programs including Players Club and LMS preferred.
• Professional appearance and demeanor required.
• Highly organized and detailed-oriented.
• Flexibility regarding schedule and ability to work varied days and times.
• Multilingual ability in Mandarin, Cantonese, Korean, or Vietnamese is preferred.
• Possess a clear understanding of Asian culture.
• Strong communication skills (verbal and written) including cultural sensitivity interaction and conflict resolution.