IBH: Bell Staff (Part-Time)

Inn at Bay Harbor is a Boyne Resorts property nestled on the shoreline of Lake Michigan. It is a place and experience that is Exactly Like Nothing Else .

Some perks of working full time year-round for the Inn at Bay Harbor include:

• A free Golf Pass and Ski Pass for both you and your family
• Free Adventure Center privileges at both The Highlands and Boyne Mountain
• Up to 50% off at the various Boyne Resorts Restaurants
• 30% off Spa treatments at the Inn at Bay Harbor and Boyne Mountain
• Free Passes to Avalanche Bay Water Park at Boyne Mountain
• Discounts on Boyne Resorts lodging for Friends and Family
• Tuition Reimbursement
• PTO and Paid Sick Leave
• Health/Dental/Vision Insurance

Bell staff is a part or full-time seasonal position at Inn at Bay Harbor. The bell attendant will e fficiently and professionally meet guests transportation needs, transfer luggage, deliver messages and faxes, parcels, and packages, and assist in all other guest services operations.

• Transport guests around the resort using resort vehicles.
• Provide quality service to the guest by responding to their requests promptly, efficiently, and courteously during check-in, checkout, and throughout stay.
• Remain aware of all pertinent information, including but not limited to: location and features of guest rooms, onsite activities and events, events within the immediate area, etc.
• Deliver messages, faxes, parcels and packages or amenities to guest room; as well as answer phones and delivering messages.
• Handle the transfer of luggage properly and in a timely manner.
• Maintain clean and organized bell carts, closets, shuttles and circle drive entrance.
• Uphold a clean, neat, well-organized work area and be aware of and follow all safety rules and regulations.
• Assist the front desk and other guest service areas as needed.
• Tracking, transporting and storing guest personal and rental equipment.
• Off guest local insight on mountain conditions, weather, ski trail and events around the mountain.
• Assist in handling concerns/problems in a professional manner by following resort guidelines.
• Provide superior service to our customers (internal and external) at all times.

• Must be 18 years old
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Must hold valid driver’s license/Chauffer’s license