Bellperson - HALL Arts Hotel

Why Work at HALL Arts Hotel?

At HALL Arts Hotel , we celebrate art, culture, and luxury in the heart of Dallas’ Arts District. Featuring sophisticated design, curated art collections, and refined accommodations, our hotel is a sanctuary for creativity and hospitality excellence. Curators at HALL Arts thrive in a high-end, inspiring environment, where exceptional service and artistic expression go hand in hand.

J OB OVERVIEW : Perform duties of Bell person including assisting guests with luggage, assisting guests upon check-in and check-out and assisting with and checking luggage as needed.

ESSENTIAL JOB FUNCTIONS :

• Show guests to room assisting them with their luggage.
• Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.
• Check luggage for hotel guests both for day and overnight.
• Maintain the designated station in the lobby, standing alert to be easily summoned for fronts.
• Open doors and greet guests in a friendly and courteous manner.
• Maintain the cleanliness of the bell stand, lobby and baggage room. Keep lobby door and windows clean when not busy with guests.
• Maintain an open communication line through all shifts.
• Deliver messages and valet to guest rooms.
• May perform the duties of a valet as required.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned

KNOWLEDGE, SKILLS AND ABILITIE S:

Strong understanding of the English language.

Ability to communicate with guests, respond to questions, knowledge of hotel service, local area events and activities.

Provide excellent customer service and maintain a professional demeanor.

PHYICAL DEMANDS

Exert physical effort in lifting/transporting at least 75 pounds.

Endure various physical movements throughout the work areas.

Must be able to stand, walk and/or sit and continuously

EXPERIENCE:

Hotel or a related field preferred

Previous customer service experience preferred