Shift Lead / Server

At Harry s, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced, and how we think. Because to create exceptional hospitably that serves everyone, we believe in including everyone.This is a hybrid role with FOH shifts (mix of serving and/or bartending) and two management shifts (subject to business needs). We are looking for an individual with professional restaurant management experience. As a Shift Lead, you will support the General Manager at Harry s Fine Foods in the following:Upload invoicesReply to emails and booking inquiriesAssist with periodic inventoryLead dinner and brunch servicesCheck in with multiple tables throughout the shiftExpedite food and drinks to guests with urgency & clarityTake a limited section when business needs dictateCurate a healthy and uplifting work environmentHandle all guest related issues during your shift and communicating all other issues to GMCommunicate all guest or team related issues to the GM promptlyFill out the Shift Log at the end of the nightClose and lock up the restaurant + surrounding areasAssist with set up, execution, and accurate closing out of Private EventsEdit, print, and post new menusUpdate Toast POS system with descriptions and allergensHold FOH staff to the standards and policies set forth by Harry s Good Times in accordance with our Employee Hand BookKEY QUALIFICATIONSYou have at least 5 years in the restaurant industry including serving, hosting, and expeditingYou have a deep knowledge for - and avid consumption of - service, food, cocktails, and winesBartending experience is not required but highly encouraged as this role will need to be cross trained as a bar tenderHave the ability to show up on time, in a professional manner, and leave personal issues at homeBring a passion for food & beverage and outstanding service standardsYou have extraordinary attention to detail, while working under tight deadlinesYou have strong communication skillsYou have the ability to keep personal life and work life separateYou have proficient problem solving skills and the ability to know when to ask for helpYou have experience with the following systems: Toast POS, OpenTable/Tock/Resy, Google SuiteAct in accordance with the leadership responsibility of your Shift Lead role at all timesADDITIONAL REQUIREMENTSProficient in Toast POS Systems, Tock/Resy Platforms, Google SuiteAbility to work flexible hours, including nights, weekends, and holidays.Must possess or be able to obtain any necessary certifications or licenses required by local, state, or federal regulations.Harry s is an equal-opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.