Lead Laundry Technician

At Westminster Canterbury of Richmond, you can learn, grow and make a lasting impact on residents and families. You'll experience the support of a collaborative work environment and a sense of collegiality unlike any other!

We offer:

• A comprehensive benefits package including health, vision, dental, life insurance, disability insurance and 403B retirement savings with company match.
• Work Life Balance: Full time/Day hours! (or Part time/shift hours!) Plus, you'll accrue generous paid time off; short/long term disability and an employee assistance program.
• On-Site Amenities! Including a gym, fitness classes, on site Banking, Employee Dining Room with discounted meals and an award-winning Child Development Center with a generous employee discount for both full and part-time employees!
• Educational Assistance: We support your continuing education and career advancement by offering tuition reimbursement, for both full and part-time employees!
• Paid Time Off: Can be earned by both full and part-time employees!

The Lead Laundry Technician completes assigned laundry services duties according to established schedule and productivity standards to ensure the services meet the established guidelines and individual needs or requests throughout the community while directing or leading the work of others.

Shift(s):

Full Time: Monday -Friday 8:00 am-4:30 pm or 10:00 am - 6:30 pm / Every 4th weekend

MAJOR ACCOUNTABILITIES/ESSENTIAL JOB DUTIES:

• Lead and direct staff in absence of supervisor and assist in overall daily operations of assigned area
• Complete daily assignments to provide customer satisfaction and compliance with regulatory requirements
• Pick up soiled linen from designated collection areas according to schedule
• Sort, weigh, wash, and dry all soiled linen
• Organize all laundry for distribution
• Provide accurate documentation of water temperature and dryer filter cleaning per OSHA and Department of Health regulations
• Monitor appropriate levels of cleaning chemicals according to schedule
• Complete personal laundry service for residents of Parsons Health Center as directed
• Clean and maintain laundry equipment, storage area and workstation
• Document items for dry cleaning service
• Conduct on-going training throughout department to meet regulatory requirements and optimize customer service
• Recognize individual staff members for success of the department
• Evaluate supplies and products on weekly basis required to perform job duties
• Act as a liaison with management and front-line staff to meet day-to-day performance
• Communicate with management staff regarding information related to staff performance evaluations
• Promote cooperation among team members
• Additional duties as assigned

EQUIPMENT:

• Commercial laundry equipment
• Computer
• Basic office equipment (copier, fax machine)
• Ladder

PHYSICAL REQUIREMENTS:

• Lift 40 pounds without assistance, 40+ pounds with manual or mechanical assistance
• Minimum of 90% of responsibilities will be of a physical nature, i.e., folding, standing, lifting, bending, walking, pushing, pulling
• Ability to climb a ladder

REQUIRED KNOWLEDGE, SKILLS AND ABILITY:

• Knowledge of OSHA requirements
• Basic computer skills
• Familiarity with operating commercial laundry equipment
• Basic computer skills to include Microsoft Office
• Ability to communicate effectively; to collaborate with team members and other departments
• Ability to communicate with residents/ staff through verbal and written instructions
• Ability to read work assignments
• Ability to work independently

DESIRED KNOWLEDGE, SKILLS AND ABILITY:

• OSHA certification
• Experience working with seniors
• Previous healthcare experience
• Previous hospitality experience

REQUIRED EDUCATION AND EXPERIENCE:

• High School Diploma or equivalency
• Five years commercial laundry experience
• Two years of leadership experience

DESIRED EDUCATION AND EXPERIENCE:

• Two or more years of supervisory experience
• OSHA certification

REQUIRED BEHAVIORAL COMPETENCIES:

• Exceptional customer service skills and the desire to work in an environment with high standards and expectations
• Caring and compassion to residents, families, staff and guests
• Dedication and compliance with attendance policies
• Ability to take the initiative, a self-starter
• Personal effectiveness