Receptionist

  • Rome Health
  • Rome, New York
  • Full Time
Receptionist

Posted 07-May-2026 (EST)

Physician Center

1500 North James Street, Rome, NY, USA

16.00-17.00 per hour

Hourly

Full Time

Receptionist (Full-Time) - Rome Health

Rome Health is seeking two organized and customer-focused Receptionists to join our healthcare team in Oneida, New York. This position plays an essential role in supporting physicians, advanced practice providers, staff, and patients by ensuring smooth front desk and administrative operations in a fast-paced medical environment.

Position Summary

The Receptionist provides administrative and front office support to physicians and physician extenders while delivering exceptional customer service to patients and families. The ideal candidate is highly organized, able to multitask efficiently, and demonstrates professionalism and teamwork in all interactions.

Responsibilities

Ensure reception area and front desk operations are fully functional and organized

Schedule and confirm patient appointments, follow-ups, and physician referrals

Prepare charts and documentation for upcoming appointments

Register patients according to Rome Health policies and procedures

Maintain patient confidentiality and privacy standards

Provide excellent customer service to patients, families, and staff

Manage multiple responsibilities efficiently in a fast-paced environment

Qualifications

High School Diploma or G.E.D. required

2-3 years of receptionist experience preferred

Experience with Microsoft Office Suite, including Word, Excel, PowerPoint, and Email

Strong communication and multitasking skills

Ability to work independently with minimal supervision

Excellent organizational and follow-up skills

Basic knowledge of insurance authorization requirements preferred

Knowledge & Skills

Knowledge of patient privacy and confidentiality practices

Strong attention to detail and professionalism

Ability to collaborate effectively as part of a team

About Rome Health

Rome Health Careers

Rome Health is a non-profit healthcare system serving patients throughout Central New York. From primary and specialty care to long-term care services, Rome Health is dedicated to delivering compassionate, high-quality healthcare close to home. Rome Health is affiliated with St. Joseph's Health and serves as a clinical site for New York Medical College.

Join a team committed to providing exceptional care and outstanding patient experiences every day.
Job ID: 520404098
Originally Posted on: 5/8/2026

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