Concierge - Stevenson Oaks

Job DetailsJob Location: Stevenson Oaks - Fort Worth, TX 76123MRC’s Stevenson Oaks community is the newest senior living choice in Fort Worth with 172 independent living apartments, 40 assisted living units and 24 memory support suites offering an array of services, with a firm belief that growth is constant, despite age, the community is designed to inspire connection, joy and purpose throughout the aging process. As a mission driven, non-profit community, Stevenson Oaks is committed to a culture that is faith inspired, elder centered and relationship based. With an unmatched standard of excellence, the community becomes more than a building, it becomes a home.

We are currently seeking a Full-Time Concierge. Our concierges have the ability to make every resident, family member and visitor that comes into our community, feel welcome. If you are friendly, well organized and committed to providing extraordinary service, we would love to hear from you!

Schedule/Hours: Tuesday, Thursday, and Sunday from 8am-8pm in Assisted Living.

The Concierge:

Ensures everyone that walks into the Stevenson Oaks lobby has an extraordinary customer service experience.

Greets all visitors in an enthusiastic professional manner.

Answers all incoming calls on the main phone line.

Signs for all deliveries and promptly calls employees/residents receiving packages.

Assists residents with scheduling transportation services and enters work order requests.

We offer:

BCBS- 3 different plans to choose from! (HDHP, PPO & HMO)

BCBS Incentive Program – Earn eGift Card rewards for completing activities that promote good health.

BCBS BVA Rewards – HDHP & PPO participants can earn rewards and reduce their out-of-pocket cost when receiving medical services or procedures

BCBS Wellness programs, tools and resources to manage your health including the Blue365 discount programs on health-related products, health/fitness clubs and weight loss programs

HDHP Preventive Drug List - $0 drugs

Generic Drugs for all 3 health plans - $0

TextCare Pro – Virtual Primary & Urgent Care

TextCare’s Chronic Condition Management- eligible members get help managing chronic conditions likes diabetes and hypertension. Connected devices, strips, lancets, one-on-one coaching and support plus more are all provided for free.

HSA- Health Savings Account for member enrolled in the BCBS HDHP plan

FSA – Health Care and Dependent Care

Company Provided Basic Life Insurance and Accidental Death and Dismemberment

Voluntary Life (employee, spouse, child)

Short-Term Disability

Legal and Identity Theft Protection

Pet Insurance

Farmers Group Select – discount Auto and Home

Alliant Medicare Solutions – No cost service for employees, family members and friends who need assistance navigating Medicare and in choosing a Medicare plan.

Payactiv – access to your pay before payday!

Employee Emergency Fund

PTO Program – Earn from Day 1

Extended Illness Benefit (EIB) – paid sick leave benefit for use when out on approved leave for a serious health condition.

Take Time to Give Time -Time off for volunteering!

Quarterly Bonus Program

401k Plan -all employees are eligible to participate. Eligible participants receive match of 100% on first 3% and 50% on next 2%

Front desk/receptionist experience preferred

Outstanding customer service skills

Excellent communication skills

Basic computer skills

Ability to multitask

Ability to project a friendly, courteous personality towards residents, families, and co-workers

Maintains a professional appearance

Must be able to work weekends