Front Desk Host

At Hyatt Centric Park City, we create experiences that are thoughtful, energetic, and distinctly local. Located in the heart of Canyons Village, our ski-in/ski-out resort brings together spacious accommodations, mountain adventure, and genuine hospitality all powered by an incredible team of people who care deeply about creating memorable guest experiences. We are looking for an enthusiastic and service-driven Front Desk Host who enjoys connecting with guests from around the world and thrives in a fast-paced hospitality environment. This highly visible role is perfect for someone who loves creating meaningful first impressions, building authentic connections, and delivering exceptional service with confidence and care.

At Hyatt, we care for people so they can be their best including our guests and our colleagues. Whether youre beginning your hospitality journey or looking to grow your career with a global brand, Hyatt Centric Park City offers opportunities for development, teamwork, and personal growth in one of the most beautiful destinations in the country.

As a Front Desk Host, you will serve as the face of Hyatt Centric Park City and play an important role in shaping the overall guest experience from arrival to departure. Youll create welcoming, seamless, and personalized interactions while supporting daily Front Office operations.

This role is ideal for someone who is approachable, detail-oriented, and passionate about delivering thoughtful hospitality experiences.

• Welcome guests with warmth and professionalism while creating memorable first impressions
• Manage the guest check-in and check-out experience efficiently and accurately
• Communicate hotel services, amenities, local experiences, and promotions with confidence and enthusiasm
• Build genuine connections with guests through personalized and engaging interactions
• Respond to guest questions, requests, and concerns with urgency and care
• Process payments and handle guest account transactions accurately
• Collaborate with other hotel departments to ensure a seamless guest experience
• Maintain a clean, organized, and welcoming Front Desk environment
• Deliver service that reflects Hyatts Culture of Care and commitment to exceptional hospitality

Benefits and perks include but are not limited to\:

• Discounted & Complimentary Hotel Room Nights

• Ski Pass Reimbursement *Restrictions apply*
• Complimentary ski and snowboard rentals *Restrictions apply*
• Free on-site, covered parking
• Enjoy complimentary meals in our colleague dining room for every shift worked
• Medical, Dental, Vision Insurance Full-Time colleagues can enroll after just 30 days!

• 401K retirement savings plan and company match

• Opportunities to work and visit Hyatt Hotels and Resorts around the world

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills are required
• Ability to stand for long periods of time
• Previous hotel experience is required
• Must be able to work a flexible schedule, including morning, mid, evening, and overnight shifts with weekend and holiday availability