Front Desk Clerk

Posted May 27, 2026 Concord Hospitality Enterprises
Mesa, Arizona
Full Time

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StudioRes by Marriott Mesa

5341 Power Rd
Mesa , AZ 85212

Extended Stay Managed By Concord Hospitality Enterprises Apply Now Save this job SHARE THIS JOB Email Tweet Facebook LinkedIn Compensation: $18.00 per hour , Full-Time Description

As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed and supported throughout their stay. If you enjoy engaging with others, have a winning personality, and take pride in delivering exceptional service, this role is a perfect fit.

Responsibilities

Assist guests efficiently, courteously, and professionally at all times

Maintain a high level of service and hospitality standards

Promptly address guest concerns and ensure satisfaction in a timely manner

Post guest charges, collect payments, and follow cash handling procedures

Handle guest mail and messages with respect to privacy and professionalism

Stay knowledgeable about the hotel brand, travel programs, and special offers

Communicate guest feedback effectively to departments and management

Respond quickly to calls, lobby visitors, and team members needing assistance

Maintain full knowledge of hotel safety and emergency procedures

Qualifications

High school diploma or equivalent preferred

Prior hospitality or customer service experience is a plus

Strong interpersonal and communication skills

Ability to multitask and remain professional in a fast-paced environment

Detail-oriented with strong organizational skills

Flexibility to work varied shifts, including evenings, weekends, and holidays

Laundry duties to included washing, drying, folding, and stock shelves

Common area cleaning and upkeep as needed

Benefits (Full-Time Associates Only)

Competitive wages

Medical, dental, and vision insurance

Life insurance and short/long-term disability options

401(k) program with company match

Tuition assistance

Discounted room rates at Concord-managed hotels

Training, development, and career advancement opportunities

Why Join Concord?

At Concord Hospitality, we invest in our associates through training and development at all levels. Our Associate First culture supports growth, balance, and diversity.

We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN!

Our associates proudly cheer:

We Are Concord!

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

Qualifications

Customer Service Hotel experience preferred

Experience

Required
1 years:
Customer Service Hotel experience preferred

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Posted May 27, 2026

Job ID: 522765212

Originally Posted on: 5/28/2026

Email Address

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