Host

1 year

Spoon and Stable (located in the North Loop area of Downtown Minneapolis) is looking for a Host to join our team. Hosts are the first and last impression of our restaurant, and we expect each host to inhabit genuine hospitality in all interactions. Weekend availability is required.

Responsibilities:

• Welcoming our guests to Spoon and Stable
• Seating guests in the dining room and lounge
• Maintaining the waitlist
• Coordinating the guest experience with service and management teams
• Welcoming deliveries and other visitors during the day
• Responding to guest inquiries and reservation requests over the phone
• Managing reservations using Tock
• Confirming reservations via phone and text message
• Assisting with administrative tasks

Required skills and abilities:

• Ability to think and communicate clearly in high pressure situations
• Ability to move quickly and gracefully throughout the dining room
• Basic knowledge of Spoon and Stables menus, ingredients, and cooking techniques
• Ability to multitask
• Strong written and verbal communication skills
• Ability to stand on your feet for up to 10 hours
• Ability to lift and carry up to 20 pounds

Benefits:

• Paid time off (PTO) is accrued at a rate of 1 hour per 30 hours worked and is available for use as soon as it is accrued.
• Employer-subsidized health, dental, accident, life, and short term disability insurance plans are available after 90 days of employment.
• A 401(k) retirement plan with company matching is available after one year and 1,000 hours worked.
• Free and unlimited access to Employee Assistance Program (EAP) services.
• Access to YMCA's Corporate Wellness Program.
• Discounted employee dining at Spoon and Stable.

Soigne Hospitality Group was created by Chef Gavin Kaysen, chef and owner of Spoon and Stable, Demi, Bellecour Bakery, KZ Provisioning, and GK at Home. We believe that taking care of employees is the best way to take care of our guests. With that in mind, we work hard to create work environments that are inspirational and exciting and offer opportunities for professional development throughout the duration of every team members tenure. Last but certainly not least, we are an equal opportunity employer and prohibit discrimination and harassment of any kind based on age, race, gender, sexual orientation, religion, national origin, disability, or any other consideration made unlawful by federal, state, or local laws.

Compensation: Hourly ($19.00 - $23.00)

Benefits & Perks: Health Insurance, Dental Insurance, Life Insurance, Paid Time Off, 401k, Dining Discounts, Wellness Program

Customer Service

Customer Service Orientation

Seating Guests

Team Collaboration

Reservation Management

Maintaining Waitlist

Responding to Inquiries and Reservation Requests

Managing Reservations

Adaptability

Team Coordination

Interpersonal Skills

Confirming Reservations

Organizational Skills

Administrative Tasks

Stress Management

Positive Attitude

Phone Etiquette

Active Listening

Time Management

Professionalism

Attention to Detail

Conflict Resolution

multi tasking

Cultural Awareness

Knowledge of Tock Reservation System

Initiative

Team Player

Empathy

Problem Solving

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