Apartment Concierge - Tues-Thurs, 10am - 8pm

Job Position: Concierge

Location: Washington, DC 20003

Pay Rate: $18 - $19/hr

Shift:

Description:

Now Hiring: Apartment Concierge Associates!

Are you a skilled multitasker with a passion for customer service? InterSolutions is hiring Concierge professionals to deliver top-tier support and create exceptional resident experiences at apartment communities.

We re looking for individuals who enjoy engaging with people, staying organized in fast-paced environments, and helping foster a welcoming atmosphere. If that sounds like you, apply today!

Why Join InterSolutions?

We offer everything you need to launch or grow your career in property management, including:

• 24/7 support
• Opportunities for permanent placement with top communities
• Referral bonuses for bringing new talent onboard

Primary Responsibilities Include:

Create a friendly and welcoming environment for residents and guests

Oversee the lobby and front desk area, answering calls and assisting residents, guests, and vendors

Provide first-line support for resident requests, concerns, and service inquiries

Follow up on completed service requests to ensure resident satisfaction

Respond to emergency situations by following proper protocols and contacting the appropriate services

Monitor and maintain common areas, ensuring cleanliness and organization

If you re professional, friendly, and ready to make a difference in a residential community, apply today and start your career with InterSolutions!

Requirements:

Previous customer service experience

Strong phone etiquette and excellent communication, organization, and management skills

Highly detail-oriented and responsible

Excellent follow-up and follow-through skills

Self-motivated with the ability to work independently with minimal supervision

Skilled in handling difficult situations and enforcing guidelines diplomatically

Proficiency in Microsoft Word, Outlook, Excel, and data entry

Ability to stand for 70% of the time and lift packages up to 20 lbs.

Ability to work weekends as required

InterSolutions is a leading staffing provider to the Property Management industry. We are always looking for excellent candidates to fill client positions as they come available.

InterSolutions has several health insurance options available to employees, their spouses and dependents, the cost of which will vary depending on the coverage selected. InterSolutions also provides paid sick/safe leave as required by law.