In Room Dining Server - Casual

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.

About the role

We're seeking a friendly and service-focused In-Room Dining Attendant to join our team on a casual, flexible basis. You will be responsible for delivering exceptional dining experiences directly to our guests' rooms, ensuring every order is handled with care, professionalism, and attention to detail. This role is perfect for someone who enjoys working independently while maintaining high service standards in a fast-paced hotel environment.

What you will do

• Deliver food and beverages to guest rooms promptly and professionally, ensuring presentation meets brand standards

• Set up trays and trolleys correctly, including proper placement of food, beverages, and condiments

• Greet guests warmly, explaining orders where required and ensuring complete satisfaction

• Handle guest requests efficiently, anticipating needs and providing personalised service

• Maintain cleanliness of work areas, service stations, and equipment

• Collect trays and trolleys from guest floors in a timely manner

• Coordinate closely with kitchen and front office teams to ensure seamless service

• Adhere to all health, safety, and hygiene standards.

What You'll Bring

• Previous hospitality or food service experience is preferred but not essential - full training is provided

• A positive, friendly, and professional attitude

• Strong attention to detail and commitment to high service standards

• Ability to work independently and manage time effectively

• Excellent communication and guest service skills

• Flexibility to work evenings, weekends, and holidays as required

• Physical ability to carry trays, push trolleys, and remain on your feet for extended periods

Benefits

• Free Shuttle Bus transport from local towns/stations to the hotel (Fleet, Church Crookham and Elvetham Heath)

• Excellent Training and Career Development opportunities

• 28 days holiday per annum including bank holidays (increasing based on length of service)

• Group Personal Pension Plan upon completion of three months' service

• Opportunities to build a successful career with global potential

• Access to Wagestream - a salary advance benefit

• WeCare Employee Well Being Platform

• Uniform and free meals on duty