Apartment Concierge - 2nd Shift - Holidays Required

Job Position: Concierge Location: Hyattsville, MD 20782 Pay Rate: $17.95 - $19.50/hr Shift: Description: Start Your Career as an Apartment Concierge! InterSolutions is a fast-growing, innovative staffing agency that connects top talent with apartment communities nationwide. We are currently seeking friendly, goal-oriented individuals for Concierge positions to deliver exceptional service to residents and guests. If you enjoy helping others and thrive in a customer-focused environment, we encourage you to apply today! Why Join InterSolutions? We make it easy to start and grow your career in property management with: Flexible work schedules 24/7 support Opportunities for permanent placement Fast hiring process to get you working quickly Primary Responsibilities Include: Create a friendly and welcoming environment for residents and guests Oversee the lobby and front desk area, answering calls and assisting residents, guests, and vendors Provide first-line support for resident requests, concerns, and service inquiries Follow up on completed service requests to ensure resident satisfaction Respond to emergency situations by following proper protocols and contacting the appropriate services Monitor and maintain common areas, ensuring cleanliness and organization If you re personable, professional, and eager to build industry experience, apply today and take the first step toward a rewarding career! Requirements: Previous customer service experience Strong phone etiquette and excellent communication, organization, and management skills Highly detail-oriented and responsible Excellent follow-up and follow-through skills Self-motivated with the ability to work independently with minimal supervision Skilled in handling difficult situations and enforcing guidelines diplomatically Proficiency in Microsoft Word, Outlook, Excel, and data entry Ability to stand for 70% of the time and lift packages up to 20 lbs. Ability to work weekends as required InterSolutions is a leading staffing provider to the Property Management industry. We are always looking for excellent candidates to fill client positions as they come available. InterSolutions has several health insurance options available to employees, their spouses and dependents, the cost of which will vary depending on the coverage selected. InterSolutions also provides paid sick/safe leave as required by law.