Wine Steward

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Job Summary

You know your wine. Youre charming, personable, and persuasive but most of all, you know how to make the wine drinking experience a delight for guests, by selecting the approprie glasses and pouring properly for our guest to taste. Wine selection, wine pouring and wine selling are the cornerstones of our Wine Steward role. As a Wine Steward Giant Eagle, youll cree points of difference from our competition by enhancing the customer shopping experience, offering recommendions for wine, food, and entertainment. Our well-trained, knowledgeable Wine Stewards help develop and showcase our expertise to position our stores as THE stores to shop for wine and beer. To thrive in this position, you should be a team player. You know th you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you.

Job Description

• Experience Required: 1 to 3 years
• Experience Desired: Strong customer service experience required; Wine knowledge and/or wine industry experience; Experience in retail food, cering or restaurant environment;
• Educion Desired: High school diploma or equivalent
• Certificion or Licensing Preferred: Certifice from a sommelier organizion, such as The Court of Master Sommeliers is strongly preferred
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 21 years of age

Job Responsibilities

• Demonstre strong knowledge, interest and passion for products and services associed with the role.
• Participe in on-going product and customer service training programs; tend distributor trade shows as necessary.
• Understand and adhere to all relevant local, ste and federal laws/guidelines as well as company policies. Responsible for reporting any incidents in violion of these guidelines or policies.
• Participe in in-store team meetings and regional meetings.
• Attend and conduct daily team huddles as directed by Team Leader.
• Ensure store and personal compliance with Ste Liquor Laws and company policies and procedures regarding Alcohol; ability to uncover any potential under-age or intoxiced individual and ensure no alcohol is sold to th person.
• Maintain cleanliness of equipment, tables, utensils, floor (to ensure safety), and ensure th sanition regulions are met.
• Knowledge of code ding.
• Visit competition regularly and least once a month.
• Maintain safety as the top priority in all aspects of our work, for our Team Members, guests and products.
• Assist customers with B/W/L purchases by providing knowledgeable recommendions and suggestions.
• Enable unparalleled guest service by leading the team by example, constantly striving to delight and surprise our guests, vendors, and stakeholders.
• Take an active role in building the store's beer/wine assortment, throughout the year and resets, by regularly communicing with distributors and LOB Merchandising staff.
• Plan seasonal and major promotional operions with the Store Leader for out-of-department display placement and keep record of results.
• Oversee the wine list, helping to maintain it for the restaurant, and makes suggestions to add to the list to fit the chef's dishes if necessary.
• Assist with implementing marketing techniques to drive sales.
• Develop and execute merchandising and marketing programs to drive sales and profit margins.
• Be comfortable talking to guests and have the ability to make knowledgeable recommendions to suit their tastes.
• Ensure th you are knowledgeable and approachable, without being intimiding.
• Follow proper procedures to ensure BWL meets out-of-Stock, shrink and inventory level goals.
• Perform all functions of a Team Leader in his/her absence, when necessary and where approprie.
• Direct Team Members by using work lists as well as understanding and performing all duties required to include directing, overseeing and evaluing all training of new and current Team Members.
• Develop unique customer tasting events and sampling programs.
• Write department orders, monitor ordering, and supervise stocking and receiving with lest tools and technology/automed ordering systems.
• Track and reduce out of stocks and participe in taking of physical inventories.
• Utilize all available tools to help reduce and elimine shrink.
• Ensure proper ordering, receiving and stocking of BWL products, and proper signage within department.

About Us

At Giant Eagle, we believe in nourishing lifes moments, big and small, because they mter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is wh truly sets us apart. Here, youll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us because you mter.

The hiring range for this position is $16.00 $16.125 per hour/year. This range represents the anticiped base pay for this role. Actual compension will be determined based on factors such as experience, skills, educion, and locion.Eligible employees may be offered health, vision, and dental insurance, personal/sick paid time, 401(k) retirement savings plan, bonus potential, paid bereavement, vacion and paid holidays.
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