Front of House Staff

  • Tilly Bagel Shop
  • Chicago, Illinois
  • Full Time
Required Years of Experience

1 year

Job Details THIS JOB POSTING IS FOR OUR NEW LAKEVIEW LOCATION AT 3162 N BROADWAY

Front of House Staff/Barista

Job Description:

At Tilly Bagel Shop, you will play a crucial role in delivering exceptional customer service while creating a welcoming pool atmosphere for our guests. Your responsibilities will encompass both beverage preparation and ensuring that each customer has a delightful experience from the moment they walk in to the time they leave.

Key Responsibilities:

1. Customer Service: Greet customers warmly, take their orders accurately, and provide recommendations on our menu items. Ensure a friendly and inviting environment, addressing any questions or concerns promptly.

2. Beverage Preparation: Prepare a variety of beverages, including coffee, tea, and specialty drinks, following our recipes and presentation standards. Maintain cleanliness and organization of the beverage station.

3. Bagel Handling: Assist in the preparation and presentation of bagels, including toasting and slicing. Ensure that all food items are fresh and meet quality standards. Restocking bagel wall.

4. Cashier Duties: Process customer transactions efficiently and accurately using the Toast point-of-sale system. Credit and debit transactions.

5. Cleanliness and Organization: Maintain a clean and organized front of house area, including dining tables, condiment stations, and display cases. Adhere to food safety and sanitation guidelines at all times.

6. Team Collaboration: Work closely with fellow team members to ensure smooth operations during peak hours. Communicate effectively to coordinate tasks and support each other in delivering excellent service.

Qualifications:

- Previous experience in a customer service role, preferably in the food and beverage industry.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Basic math skills for handling transactions.
- A passion for bagels and customer service, along with a willingness to learn about our menu offerings.

Working Conditions:

- This position may require standing for extended periods and lifting items up to 50 pounds.
- Flexibility to work various shifts, including mornings, weekends, and holidays.

Join our team and become a part of a community that celebrates delicious bagels and exceptional service! Compensation Details

Compensation: Hourly ($18.00) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off

Required Skills

Attention to Detail

Time Management

Problem Solving

Adaptability

Multitasking

Positive Attitude

Willingness to Learn

Customer Engagement

Food Safety Awareness

Organizational Skills

Teamwork

Collaboration

Stress Management

Service Orientation

Physical Stamina

Sales Skills

Flexibility

Creativity in Beverage Presentation

Read more

Gallery
Job ID: 523200253
Originally Posted on: 6/1/2026

Want to find more Hospitality Service opportunities?

Check out the 257,375 verified Hospitality Service jobs on iHireHospitalityServices